Write a review

HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (564 reviews)

View other HEY Credit Union products

4.98

Based on 564 reviews, last reviewed 31st Aug 2025

79% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Very satisfied and very easy to apply Very satisfied and very easy to apply Reviewed on: 31st August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Read all reviews Write a review

About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

Review HEY Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

HEY Credit Union Loans reviews (564)

Very good customer service.

Very good customer service. Easy to get through on the phone Reviewed on: 16th June 2025

Never had a issue applying or receiving a loan, the...

Never had a issue applying or receiving a loan, the payments come straight out of my child benefit so easy to pay back. Reviewed on: 16th June 2025

Always happy to help and very easy to pay back very...

Always happy to help and very easy to pay back very flexible and never had any problems Reviewed on: 16th June 2025

Great service

Great service, have used HEY credit union for both a loan and savings account. Staff always polite, helpful and knowledgeable. Reviewed on: 16th June 2025

Nice and straight forward service, manageable repaym...

Nice and straight forward service, manageable repayments with helpful customer service Reviewed on: 15th June 2025

Friendly, easy to use and so helpful

Friendly, easy to use and so helpful Reviewed on: 12th June 2025

Could bring groups together more

Nice to be part of a credit union, but it feels its strayed from the original purpose. Would like it to do more to bring the different groups together and to serve the community Reviewed on: 12th June 2025

The loan was arranged quickly and easily.

The loan was arranged quickly and easily. The process was straightforward. Reviewed on: 10th June 2025

Cannot fault them in anyway!

Cannot fault them in anyway! Always there to help in anyway they can. Friendly and efficient Reviewed on: 9th June 2025

Excellent customer service

I have had a couple of loans over the last few years. Simple application process and excellent customer service. Reviewed on: 9th June 2025

Do you have a different HEY Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Loans 2 Go 3.17 from 15 reviews
Personal loan
from Zopa 4.94 from 65248 reviews
Personal Loan
from On Stride Financial 3.85 from 5 reviews

Want to see more from HEY Credit Union?

Savings
from HEY Credit Union 4.96 from 603 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub