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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Needed a loan to consolidate Hey facilitated this q...

Needed a loan to consolidate Hey facilitated this quickly with a good interest rate Reviewed on: 16th June 2025

Friendly staff

Friendly staff, ask about the family , advise and helpful , better than any bank in the high street Reviewed on: 16th June 2025

I asked for a loan

I asked for a loan they gave me one quickly and careo Reviewed on: 16th June 2025

Always very friendly and helpful and go above and be...

Always very friendly and helpful and go above and beyond to help me get a loan or to save Reviewed on: 16th June 2025

Very efficient and great service

Very efficient and great service Reviewed on: 16th June 2025

Highly recommended

Always helpful, easy application for loan. On my account can always check how much I own, scheduled payments, when I will be free or apply again. Affordable rates. Reviewed on: 16th June 2025

So polite and very helpfull and very friendly service

So polite and very helpfull and very friendly service Reviewed on: 16th June 2025

Good service , decline more than they expect

Good service , decline more than they expect Reviewed on: 16th June 2025

They’re friendly, professional.

They’re friendly, professional. There’s no judgement and they’ll do whatever they can to help Reviewed on: 16th June 2025

Always very helpful and friendly when i contact them

Always very helpful and friendly when i contact them Reviewed on: 16th June 2025

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