Write a review

HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (564 reviews)

View other HEY Credit Union products

4.98

Based on 564 reviews, last reviewed 31st Aug 2025

78% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Very satisfied and very easy to apply Very satisfied and very easy to apply Reviewed on: 31st August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Read all reviews Write a review

About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

Review HEY Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

HEY Credit Union Loans reviews (564)

great customer service concernig loan

great customer service was very helpful when i needed a loan explaining everything Reviewed on: 16th June 2025

Advice, manageable loans & support

I had financial difficulties around eight years ago. I popped into my branch in Hull and plucked up the courage to ask to speak to someone who might be able to advise me. I was very upset and in a situation I thought I couldn’t get out off. The staff were marvellous and reassuring. I ended up taking out a load and they helped me sort my bills out in the office. By consolidating my debt and paying off creditors (the staff dealt with them) I received peace of mind and was able to start sleeping at night. I received advice for in the future that I stuck to. My loan was taken out over four years and was a far more manageable amount each month (compared to my debt) . I returned to the branch once I’d paid the final payment to tell the same staff that she had actually changed my life for the better with her advice and kindness. I will never be able to thank the Hull branch enough for the support they gave me. My account is still open as a small savings account and I’m still completely debt free four years on. Reviewed on: 16th June 2025

amazing company!

amazing company! Really helpful and such a great way to help with expenses such as Christmas! Definitely reccomend Reviewed on: 16th June 2025

Have been using HEY credit union for over 6 years no...

Have been using HEY credit union for over 6 years now, they always help and are efficient. Reviewed on: 16th June 2025

Easy and supportive, made me comfortable and confident

Easy and supportive, made me comfortable and confident Reviewed on: 16th June 2025

Always a pleasure using credit union.

Always a pleasure using credit union. It’s always simple and easy to follow. Always answer any of my questions promptly. Reviewed on: 16th June 2025

Fast and efficient service and friendly and helpful...

Fast and efficient service and friendly and helpful staff Reviewed on: 16th June 2025

Never had a problem, great service.

Never had a problem, great service. Reviewed on: 16th June 2025

Excellent company

Excellent company to deal with and make the lending process super easy Reviewed on: 16th June 2025

Needed a loan to consolidate Hey facilitated this q...

Needed a loan to consolidate Hey facilitated this quickly with a good interest rate Reviewed on: 16th June 2025

Do you have a different HEY Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from 1st Class Credit Union 5.00 from 22 reviews
Personal loans
from Abound 4.93 from 2677 reviews
Short-term loan
from WageDayAdvance 4.96 from 284 reviews

Want to see more from HEY Credit Union?

Savings
from HEY Credit Union 4.96 from 603 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub