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Klarna: Buy Now Pay Later reviews

Name: Buy Now Pay Later
Rating: 4.89 (539 reviews)

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4.85

Based on 539 reviews, last reviewed 13th Jun 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Who needs an expensive credit card? Who needs an expensive credit card?! I live how I can spread the cost of something that will last over time, and interest free! Reviewed on: 13th June 2025

Latest lowest rating:

1

Doesn’t work at all won’t let me purchase anything e... Doesn’t work at all won’t let me purchase anything even though I have credit with them! Reviewed on: 29th April 2024

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About this product

Looking for Klarna reviews? At Smart Money People, we collect our community reviews of Klarna so you can see what customers like you are saying about this payment method. Already used Klarna for payments? Share your own experiences and help our community find the best payment methods on the market.

Klarna Buy Now Pay Later reviews (539)

Review of the Klarna, Buy Now Pay Later:

Great until you need to speak to customer service

Twice I processed a payment through their app to pay the balance of my account and twice the payment did not process but Klarna did not inform me it had failed and passed it to debt collectors causing my excellent credit rating to drop by 11 points. When I called to find out why the payment had not processed she couldn’t tell me because she does not have access to “that system”, neither could she escalate it. She also could not tell me why a direct debit had been set up on my account, it was basically the most pointless unhelpful customer service call I have experienced in a long time. Up until this point I thought they were great but I wouldn’t purchase anything through them again. Reviewed on: 29th July 2021

Excellent, Highly Recommend

Klarna is a life saver at times with its instalment payment and buy now pay later 30 days process, The amount of times I did holiday shopping last minute and didn't have to pay straight as I did allot of returns and it updates the app so all you need to do is pay for the products your happy with and don't have to pay for the returns Reviewed on: 13th June 2024

Love Klarna, easy & affordable to buy more expensive...

Love Klarna, easy & affordable to buy more expensive things. Reviewed on: 12th June 2024

Quick and easy way to spread costs

I have used Klarna for a few payments now and each time has been quick and easy to do Reviewed on: 12th June 2024

Great Service Klarna!

Klarna is a great way to make purchases! Either splitting them in 3 or pay in 30 day's. The company is very understanding and can make adjustments to payment dates. The fees are very fare and just makes for a simple way to buy. Reviewed on: 11th June 2024

Really helpful

Really helpful app when you need something Reviewed on: 11th June 2024

Easy to use, app easy to navigate.

Easy to use, app easy to navigate. Like to options to pay early and arrange later payment very easily as required. Refunds always straightforward and handled quickly especially if using the app to notify of a return. When have had the use the chat function to sort out a query when changing a payment method, I was redirected very quickly to a real operator who was very helpful and sorted out my issue. Reviewed on: 11th June 2024

Klarna: the best of the bunch!

After using a number of similar financial services such as paypal & clearpay I've found the easiest to manage, most dependable, flexable, helpful & user friendly is definitely Klarna, hands down. Reviewed on: 9th June 2024

Klarna is fantastic.

Klarna is fantastic. I'm so excited for that. Reviewed on: 8th June 2024

Split the cost to suit you

Really helpful way to split the cost of a payment with the ability to delay slightly to accommodate for pay day and to suit necessary payments better into a time frame that works around you Reviewed on: 6th June 2024

Very pleased with Klarna and will recommend to all.

Have ordered and received many items without any issues. This also applies when refunding items sent back. I have made many recommendations to several friends and family. Reviewed on: 6th June 2024

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