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Klarna: Buy Now Pay Later reviews

4.85
Based on 539 reviews, last reviewed 13th Jun 2025
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Who needs an expensive credit card? Who needs an expensive credit card?! I live how I can spread the cost of something that will last over time, and interest free! Reviewed on: 13th June 2025

Latest lowest rating:

1

Doesn’t work at all won’t let me purchase anything e... Doesn’t work at all won’t let me purchase anything even though I have credit with them! Reviewed on: 29th April 2024
Katherine's avatar
Katherine

About this product

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Klarna Buy Now Pay Later reviews (539)

Brilliant

5
Wonderful service, absolutely fabulous to use Reviewed on: 29th July 2021

Amazing

5
Amazing company, very informative too! Reviewed on: 29th July 2021

Made my shopping easy

5
Klarna to me mean a peace of mind. Not only I shop with more confidence in terms of my security of my money but also I make my purchases more 'affordable' by splitting the payment. Reviewed on: 29th July 2021

Great until you need to speak to customer service

2
Twice I processed a payment through their app to pay the balance of my account and twice the payment did not process but Klarna did not inform me it had failed and passed it to debt collectors causing my excellent credit rating to drop by 11 points. When I called to find out why the payment had not processed she couldn’t tell me because she does not have access to “that system”, neither could she escalate it. She also could not tell me why a direct debit had been set up on my account, it was basically the most pointless unhelpful customer service call I have experienced in a long time. Up until this point I thought they were great but I wouldn’t purchase anything through them again. Reviewed on: 29th July 2021

Easy, reliable and hasselfree

5
I love using Klarna, it is very easy just select it as the option during checkout and its done. Also sends notifications when it's close to the due date of payment. Its hasselfree. Reviewed on: 29th July 2021

Fabulous

5
It’s so simple & ther is no problem with returns Reviewed on: 29th July 2021

On Point

5
Great l will recommend family and friends Reviewed on: 29th July 2021

excellent

5
I have dealt with on many occasions in purchasing my dining table Reviewed on: 29th July 2021

Smart way to pay

5
Over the past year I have used Klarna several times, it’s quick and easy, the app is very well structured and designed, Klarna will help you with spreading the cost if you want something that’s unaffordable to you in one month and spreads it’s over a set period of months to help you get what you desire and you not breaking the bank, I have recommended Klarna to family and to friends who have also gone on to use Klarna several times Reviewed on: 27th July 2021

Why use a credit card company now ?

5
Perfect for those small to midsize purchases , spread the costs over 3 months and no extra charge , madness not too . Great service app works brilliantly . Reviewed on: 15th June 2021

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