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Klarna: Buy Now Pay Later reviews

Name: Buy Now Pay Later
Rating: 4.89 (539 reviews)

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4.85

Based on 539 reviews, last reviewed 13th Jun 2025

333% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Who needs an expensive credit card? Who needs an expensive credit card?! I live how I can spread the cost of something that will last over time, and interest free! Reviewed on: 13th June 2025

Latest lowest rating:

1

Doesn’t work at all won’t let me purchase anything e... Doesn’t work at all won’t let me purchase anything even though I have credit with them! Reviewed on: 29th April 2024

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About this product

Looking for Klarna reviews? At Smart Money People, we collect our community reviews of Klarna so you can see what customers like you are saying about this payment method. Already used Klarna for payments? Share your own experiences and help our community find the best payment methods on the market.

Klarna Buy Now Pay Later reviews (539)

Review of the Klarna, Buy Now Pay Later:

Great until you need to speak to customer service

Twice I processed a payment through their app to pay the balance of my account and twice the payment did not process but Klarna did not inform me it had failed and passed it to debt collectors causing my excellent credit rating to drop by 11 points. When I called to find out why the payment had not processed she couldn’t tell me because she does not have access to “that system”, neither could she escalate it. She also could not tell me why a direct debit had been set up on my account, it was basically the most pointless unhelpful customer service call I have experienced in a long time. Up until this point I thought they were great but I wouldn’t purchase anything through them again. Reviewed on: 29th July 2021

Who needs an expensive credit card?

Who needs an expensive credit card?! I live how I can spread the cost of something that will last over time, and interest free! Reviewed on: 13th June 2025

Consistently reliable.

I'm always approved, even when my purchase is a premium brand tablet and therefore far more expensive than my usual purchases. That can be explained by my consistently early payments, but I still appreciate it greatly. Reviewed on: 12th June 2025

Great company offering interest free payments

Great company offering interest free payments Reviewed on: 12th June 2025

Reliable and accurate .

With Klarna it has been easy for me to make purchases and pay back when it’s convenient for me. Reviewed on: 30th May 2025

Really helpful to spread payments out, better than P...

Really helpful to spread payments out, better than PayPal. Reviewed on: 29th May 2025

Better than paypal

Ive been using Klarna for a while now and I really enjoy it. I appreciate the flexibility on payments, the hability to postpone or make partial payments is great. Great use of the physical and digital card. Totally recomended, Reviewed on: 28th May 2025

Transparent and easy to use

I have used Klarna for a lot of online purchases and have never had issues. The product is great and very transparent. Reviewed on: 27th May 2025

We love the opportunities provided by Klarna’s Pay L...

We love the opportunities provided by Klarna’s Pay Later options. We get to experience so many things that would not have been available without spreading the cost and the best of all, it’s interest free. Reviewed on: 27th May 2025

Convenient.

0% pay in 3 and extended payments dates. Reviewed on: 27th May 2025

Definitely Recommend

Klarna have excellent customer service advisors, they have numerous ways of getting in contact with them if required. When you have the Klarna app you get notifications of upcoming payments regularly as well as emails, helping to prevent missed payments. Never had any issues, will definitely continue to use. Reviewed on: 26th May 2025

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