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Kroo: Current account reviews

Name: Current account
Rating: 4.89 (4060 reviews)

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4.89

Based on 4,060 reviews, last reviewed 17th Apr 2025

500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Kroo is simple & rewarding Kroo has a very easy to use app. Making payments is very simple. They pay interest on your balance. They plant two trees on your behalf when you open ... Read more Reviewed on: 17th April 2025

Latest lowest rating:

1

Holding People’s Money Hostage After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my exp... Read more Reviewed on: 23rd November 2024

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Kroo Current account reviews (4060)

Review of the Kroo, Current account:

going to ring to see if you have awarded me the...

I am going to ring to see if you have awarded me the 10 pounds for voting to bank with you. Reviewed on: 11th April 2024

Kroo is simple & rewarding

Kroo has a very easy to use app. Making payments is very simple. They pay interest on your balance. They plant two trees on your behalf when you open an account. They now offer a flexible cash ISA which is easy to use and integrated well. Reviewed on: 17th April 2025

So easy to use to access and use the app and great i...

So easy to use to access and use the app and great interest rate. Reviewed on: 31st March 2025

Best bank account with good app & interest rate, alw...

Best bank account with good app & interest rate, always keep you updated on any changes, app is clear & easy to use with good control over savings pots. Reviewed on: 26th February 2025

Can’t fault Kroo at all - amazing current account

I love that you earn interest on your current account.i love that you can put your money into pots - amazing for helping budget and save. And I love their customer service. Reviewed on: 26th February 2025

Good, easy experience.

Good, easy experience. Allows me to spend my money online with a simple permission system in the app. Reviewed on: 26th February 2025

Reliable with quick communication.

Reliable with quick communication. Reviewed on: 26th February 2025

Holding People’s Money Hostage

After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my experience, guess what there are still withholding my money, the crooks, even though they have the information of the bank account of where they need to send my money to. All of them there are a bunch of liars, saying that they will callback me and they never did and also having departments that do not take calls. I will be emailing the CEO and will be taking my story to every news outlet I can like some many other people in the group that I am on Facebook “KROO BANK ACCOUNT PROBLEMS” which has 36 people in counting. Everyone, listen to me, take your money and run otherwise you will be in the same position as me and so many other people. Reviewed on: 23rd November 2024

Great interest rate

Great interest rate. Easy-access and unlimited withdrawals. Simple app and responsive customer service. Reviewed on: 31st August 2024

AVOID, AVOID, AVOID

Do not use this bank, I repeat do not use this bank. Aside from the poor non existent customer service and complaints team. They will suspend your account for no reason, request bank information from your other bank (one of my other banks which I provided them has been suspiciously blocked and I have no access), the team who does review are not customer facing, I have had no access to my money since 1st Aug. I’m not allowed to close my account whilst this review is ongoing, so essentially they are holding my money hostage. I’m not only one that they have done this to, check out their TrustPilot for more experiences like mine and also check out this employee review as it seems like they are not following the correct guidelines and wonder if the FOS, FCA and other regulatory bodies are aware of it https://www.glassdoor.co.uk/Reviews/Employee-Review-Kroo-United-Kingdom-RVW80841314.htm. If I could give a 0, I would. Save your money & mental stress and avoid this bank. Reviewed on: 26th August 2024

Easy to use app.

Easy to use app. Good interest rate. Only issue is not yet on the current account switch service. Reviewed on: 25th August 2024

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