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Laka: Cycle Insurance reviews

4.95
Based on 2,351 reviews, last reviewed 5th Nov 2024
36% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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0%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024
Nigel Walsh's avatar
Nigel Walsh

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
P V's avatar
P V

About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

Brilliant claims process!

5
Brilliant claims process! Unfortunately, I had to claim more than once, but I felt well taken care of by the team. Reviewed on: 9th October 2024

Laka Wow

5
Laka Cycling Insurance stands out for its community-driven model, where monthly payments are based on the collective claims of its members, often leading to lower costs. It offers comprehensive coverage, including theft, damage, and third-party liability, both at home and abroad. Laka is known for its fast, hassle-free claims process, handled by real people, ensuring quick resolutions. This personal approach, combined with a community-first mindset, builds trust and fosters a supportive environment among cyclists. By incentivizing careful riding, Laka not only protects your bike but also contributes positively to the cycling community. Reviewed on: 28th August 2024

Covers where others don't

5
Laka have replaced my stuff pronto when others wouldn't, my bike was taken from my baloncy Reviewed on: 28th August 2024

Fast claims process and transparent messages from th...

5
Fast claims process and transparent messages from the claims people. 10/10 Reviewed on: 28th August 2024

speedy service

5
had parts stolen off my bike and they were really fast to get me back on the road! getting the payment ready for the repair was so speedy the only thing i had to wait for was the bike shop since it was summer and workshops fully booked Reviewed on: 28th August 2024

Fair pricing and very transparent with the monthly i...

5
Fair pricing and very transparent with the monthly invoice! Haven’t had to claim just yet, but so far so good! Reviewed on: 28th August 2024

Unfortunately had a few claims now, the service is 5*

5
Unfortunately had a few claims now and the customer service is unmatched. Customer centric to the core. Reviewed on: 28th August 2024

I need an insurance as I commute everyday to work an...

5
I need an insurance as I commute everyday to work and Laka was comprehensive and it was quick to set up so although I hope I do not ever have to use it, it provides security from the start Reviewed on: 27th August 2024

Best of the rest!

5
Best of the rest! An innovative model that puts the customer first! Reviewed on: 24th August 2024

Great, quick replies, very friendly and helpful.

5
Great, quick replies, very friendly and helpful. Worth every penny for peace of mind. Reviewed on: 23rd August 2024

Best out there I’ve used but at a premium

5
Compared to other insurers I’ve used Laka are by far the best. Not the cheapest but worth it. Reviewed on: 21st August 2024