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Laka: Cycle Insurance reviews

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4.95
Based on 2,350 reviews, last reviewed 31st Oct 2024
48% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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0%

Latest highest rating:

5

Great experience. Great experience. Super company. Reviewed on: 31st October 2024
Sian W's avatar
Sian W

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
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P V
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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2350)

Two bikes on a roof-rack - low car park overhead beam.

5
Two bikes on a roof-rack - low car park overhead beam... two smashed bikes! No problem... Laka sorted us out really quickly so me wife and I only missed a few days cycling. What a company, and what a helpful team. Amazing. Reviewed on: 21st August 2024
Julian S's avatar
Julian S

Great service, unlike some insurers!

5
Laka is a breath of fresh air - when raising a claim they handled everything professionally, quickly and were super friendly and helpful! would recommend to everyone Reviewed on: 21st August 2024
Neil B's avatar
Neil B

Very helpful and quick responses.

5
Very helpful and quick responses. When I had a claim go through, everything was sorted in less than a week Reviewed on: 21st August 2024
Tarek A's avatar
Tarek A

Very responsive, no faffing or proscrastinating.

5
Very responsive when I had to make a claim. Made sure I'd had a safety check on the bike (which I had). Paid out quickly. Reviewed on: 15th August 2024
Rebecca H's avatar
Rebecca H

Awesome Bike Insurance!

5
Awesome Bike Insurance and makes me very confident in owning my bije Reviewed on: 11th August 2024
Bao 's avatar
Bao

Really easy quote process, and loks to be a fairer w...

5
Really easy quote process, and loks to be a fairer way to provide insurance. Very upfront. Reviewed on: 7th August 2024
Dan's avatar
Dan

Fantastic

5
Great competitive priced and fantastic customer service. I like the fact you can pay less if they have not had as many claims in a month Reviewed on: 6th August 2024
Simon's avatar
Simon

Useless service.

1
Useless customer service. Broken processes which automatically upgrade your plan without authorization. Carried on billing me after I cancelled my policy. All the while banging on about how great "The Collective" is. Don't waste your time or money with these incompetent idiots. Reviewed on: 5th August 2024
Don T's avatar
Don T

Laka excellence

5
Excellent service and clear and concise communications. Reviewed on: 5th August 2024
Phil Macaulay's avatar
Phil Macaulay

Great value for money

5
Easy to use , clearly explained , value for money. Reviewed on: 4th August 2024
Kyriacos Vassiliou's avatar
Kyriacos Vassiliou

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