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Laka: Cycle insurance reviews

4.95
Based on 2,683 reviews, last reviewed 24th Oct 2025
97% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025
rob p's avatar
rob p

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2683)

Claim process

5
Unfortunately had my bike stolen and the process of claiming through Laka was like a breeze, couldn’t recommend more Reviewed on: 16th September 2025

5* Customer service

5
Customer service was excellent, understood the circumstance of the case and paid out. Reviewed on: 16th September 2025

Gives peace of mind when locking the bike up, which...

5
Gives peace of mind when locking the bike up, which is the point of insurance. I've never had a bike stolen but I feel more comfortable knowing that if mine ever is, there is no deductible. Reviewed on: 16th September 2025

I hit hit by a car and Laka did everything possible...

5
I hit hit by a car and Laka did everything possible to ensure my bike and accessories were replaced like for like. They processed my claim quickly and were very supportive. If only all insurance companies were like this! Reviewed on: 16th September 2025

It's a good service that gives me piece of mind.

5
It's a good service that gives me piece of mind. Not had to use it yet, and it could be a little cheaper. But happy enough. Reviewed on: 16th September 2025

They have always been helpful and quick to respond.

5
They have always been helpful and quick to respond. They treat me like a person not just a number Reviewed on: 16th September 2025

These guys simply understand cycling

5
These guys simply understand cycling and the support needed should something go wrong. Getting you back on your bike in the quickest time is their aim and they don’t mess you about as they understand the need for quick decisive action. Reviewed on: 16th September 2025

Excellent service, low costs, great transparency :)

5
Their service is excellent, their business model very innovative, with the result that their prices are low - and you're given full transparency about how their costs are calculated. All in all, fabulous. Reviewed on: 16th September 2025

Fair price and good communication

5
Fair price and good information provided as to what your money goes towards. They have a personable approach which is reassuring in the world of insurance. Reviewed on: 16th September 2025

Good value and they keep us informed.

5
Good value and they keep us informed. Haven’t had to make a claim but I’m sure it would be dealt with quickly. Reviewed on: 16th September 2025

Review Laka: Cycle insurance now

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