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Laka: Cycle insurance reviews

View other Laka products
4.86
Based on 2,918 reviews, last reviewed 25th Sep 2026
22800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

I easy and care free. I easy and care free. The cost does change but it is always responsible Reviewed on: 25th September 2026
Conrad 's avatar
Conrad

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2918)

Best cycling insurance by far

5
Best cycling insurance by far - the overall customer experience is unlike anything i've ever tried in the past. Would highly recommend to anyone Reviewed on: 9th September 2026
Marc Zovighian's avatar
Marc Zovighian

Smooth and recommended.

5
Smooth and recommended. It has been very easy to book the insurance Reviewed on: 7th September 2026
Mateo 's avatar
Mateo

The collective model just makes sense

5
Been with Laka a while now and honestly wouldn't go anywhere else. The collective model just makes sense - you're paying for actual claims across the community, not just lining an insurer's pockets. Cover's solid, pricing's transparent, and claims are painless. Built by people who actually get bikes. If you ride, get on it. Reviewed on: 7th September 2026
Phoebe's avatar
Phoebe

Crashed earlier this year, bike shop missed damage.

5
Crashed earlier this year, bike shop missed damage. Laka were patient and understanding in handling the claim - bike replaced and I was back up and running in quick time. Reviewed on: 7th September 2026
Alex F's avatar
Alex F

Never had an issue with claims

5
Excellent customer service and never had issues with claims Reviewed on: 7th September 2026
Rachel's avatar
Rachel

Laka always got my back

5
Unfortunately, I had to claim more than once and Laka always got my back Reviewed on: 7th September 2026
TAT's avatar
TAT

Personal claims experience

5
Personal claims experience makes all the difference! Reviewed on: 7th September 2026
Anna L's avatar
Anna L

Hassle free, quick, and human!

5
Ive been insured with Laka for a year now, had a damage claim once and they were amazing! Can't recommend enough. I was helped by Milena, who was super quick to find solutions for me. I got my bike fixed in a matter of days and the whole process was totally hassle free. Reviewed on: 7th September 2026
Marielle Z's avatar
Marielle Z

Easy way to insure your bike

5
As an elderly gent, I had to give up my road bike. I decided to go electric and then got paranoid about leaving it anywhere. Insurance would seem the obvious thing, and the way LAKA do it is so different and easy and doesn't commit me to a contract. I love it Reviewed on: 7th September 2026
Barry M's avatar
Barry M

EPAC with Pure Peace of Mind: A Proper Game Changer

5
I have been absolutely chuffed with my experience using Laka. Their community-driven approach to cycle insurance is a breath of fresh air compared to traditional, clunky providers. The customer care is spot on, with everything handled swiftly, transparently, and by people who actually understand cycling. I was so genuinely impressed with the zero-hassle service that I have been actively inviting my mates to join the collective. Several of them have already taken out their own cover and are just as thrilled as I am. Brilliant service, incredibly fair pricing, and top-tier protection - I wouldn not trust my bike with anyone else! Thanks Laka Reviewed on: 5th September 2026
Md's avatar
Md

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