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Laka: Cycle insurance reviews

4.84
Based on 2,687 reviews, last reviewed 9th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Team are absolutely great, helpful and knowledgable Team are absolutely great, always helpful and knowledgable. easy to interact with and get hold of (I love the digital only experience, tbh). Been with... Read more Reviewed on: 9th July 2026
Ben's avatar
Ben

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2687)

Great, customer service. No fuss solution.

5
Had to make a claim. It was sorted with just a few phone calls and a couple photos of the damage. Replacement frame was shipped direct to my bike shop of choice for my components to be strip and my new bike to be rebuilt. Reviewed on: 6th October 2025

I love the collective insurance model.

5
I love the collective insurance model. Reviewed on: 6th October 2025

Good value for money and an excellent business model

5
Good value for money and an excellent business model Reviewed on: 6th October 2025

Laka's communication and customer support has been t...

5
Laka's communication and customer support has been top notch from fay one. Reviewed on: 6th October 2025

Such a pain free claim experience

5
I’ve been insured by Laka for years but only recently needed to claim. It was so easy. No hassle, no questions, I just shared my crime number and had the money in a couple of hours. you don’t really find out how good your insurer is until you need to claim, and a huge proportion of people change insurers after claiming, but I’m very happy to stay with Laka Reviewed on: 6th October 2025

I love the product and its simplicity

5
I love the product and its simplicity Reviewed on: 6th October 2025

Service above and beyond!

5
Insurance is purely about price, except when you have to make a claim, in this case my claim was handled exceptionally well, with sympathy, empathy and understanding. In fact, I think they stretched their own rules in paying out super quickly for my much beloved bike, stolen from under my nose out of the office! Who wants to pay for insurance, nobody! When you have to claim, it's vital they live up to their promises, Laka do! Reviewed on: 6th October 2025

An absolute pleasure to have insurance with

5
An absolute pleasure to have insurance with Reviewed on: 6th October 2025

Great service and model.

5
Great service and model. Customer service info is easy to find and use. Everything was easy to access and set up. Outlines of where the money goes each month are great to highlight how insurance can be done differently. Reviewed on: 6th October 2025

Great service and simply and fair to claim

5
Great service and simply and fair to claim Reviewed on: 6th October 2025

Review Laka: Cycle insurance now

Help others make smarter decisions by sharing your own experience. Write a review