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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.97 (2307 reviews)

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4.95

Based on 2,307 reviews, last reviewed 12th Sep 2024

15500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Been very helpful when I needed it. Been very helpful when I needed it. Especially when my house was robbed they were really helpful in a time of distress for me. :) Reviewed on: 12th September 2024

Latest lowest rating:

1

Useless service. Useless customer service. Broken processes which automatically upgrade your plan without authorization. Carried on billing me after I cancelled my pol... Read more Reviewed on: 5th August 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2307)

Good communications.

Good communications. Good value product but I have not had to make a claim so don't know how that will work. Reviewed on: 2nd September 2024

Good insurance

I have had a few incidents in the past, Laka have always gone out of their way to get what I need in a timely manner. Reviewed on: 2nd September 2024

Peace of Mind

Was unlucky enough to have my bike stolen in November, but wasn't worried at any point about Laka coming through. The emails in the process of getting a bike replacement were very tactful and prompt. Laka gives me an incredible peace of mind at a reasonable value, can't imagine going with another bicycle insurance provider. Reviewed on: 2nd September 2024

Hassle free.

Hassle free. Great transparency. They insured my bike while others did not want to. Kudos for them. Reviewed on: 2nd September 2024

Excellent insurance

Recently needed to make a claim for damage while on a ride. Was able to make the claim online simply and quickly. The claim handler got in touch with a nice clear email on next steps. They then communicated with my bike mechanic to get the extra information needed. Once they had agreed to the claim money was in my account within 48 hours and I was back on the road quickly. Excellent service highly recommend. Reviewed on: 2nd September 2024

Overall impressed with Laka

Overall impressed with Laka. Very responsive when I made a claim and got me back on the road quickly. Reviewed on: 2nd September 2024

Great cycle insurance.

Great cycle insurance. I’m covered for pretty much anything at an affordable rate, and they even tell me where my money goes! Reviewed on: 2nd September 2024

exceptional service

I use it for my two bikes and I have had exceptional service so far Reviewed on: 30th August 2024

Friendly, knowledgeable and passionate team!

Friendly, knowledgeable and passionate team! Quick to find the right solution for me and my cycling journey so far. You can really tell that they care. Reviewed on: 30th August 2024