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Laka: Cycle Insurance reviews

View other Laka products
4.95
Based on 2,455 reviews, last reviewed 28th Aug 2025
10200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Laka are good, efficient, and friendly. Laka are good, efficient, and friendly. The guide and help and answers and question with the best knowledge they have. They make you feel less stresse... Read more Reviewed on: 28th August 2025
Virginia H's avatar
Virginia H

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2455)

They have a great team

5
They have a great team, very knowledgeable in there fields and have amazing response times even under difficult circumstances. Reviewed on: 1st August 2025
Euan M's avatar
Euan M

They have been brilliant at handling my claims...

5
They have been brilliant at handling my three claims when my bike was repeatedly targeted, really kind efficient and helpful. The little things like paying for my bike hire whilst waiting for a replacement made the world of difference. Reviewed on: 1st August 2025
Matthew W's avatar
Matthew W

Very straightforward

5
Very straightforward, you only pay for a community based cost. Reviewed on: 1st August 2025
Rod's avatar
Rod

Laka have been great since day 1.

5
Laka have been great since day 1. I even had to claim very early on and the process was so smooth. Laka are easy to communicate with, and it's really simple to add items, amend and pause cover. Not the cheapest insurance on the market, but the flexibility trumps the cost. Reviewed on: 1st August 2025
TY's avatar
TY

I've been using Laka for over a year now, and I ge...

5
I've been using Laka for over a year now, and I genuinely couldn’t be happier with the service. What sets them apart is their unique community-driven model – instead of paying a fixed premium, you only pay a share of the actual claims made that month. That means when claims are low, I save money. But when something does go wrong, Laka really steps up. I had a claim after my bike was damaged during a crash, and the whole process was surprisingly fast and stress-free. No long forms, no endless calls – just a simple, honest process with great communication throughout. They even covered my accessories and clothing, which many insurers overlook. Customer service is top-notch, with real people who are friendly, knowledgeable, and actually care about cyclists. Their app and online portal are super easy to use too. If you're serious about cycling and want fair, flexible, and cyclist-focused coverage, I can’t recommend Laka enough. It’s insurance that actually works for riders – not against them. Reviewed on: 1st August 2025
Shahan A's avatar
Shahan A

Laka are incredible.

5
Laka are incredible. Fair (even cheap!) pricing, a seamless claim experience - which when it comes to insurance, is what really counts! - and you just feel like they 'get' you as a cyclist. Can't fault them. So much better than any 'add on' to home insurance etc. Reviewed on: 1st August 2025
Anders Nilsson's avatar
Anders Nilsson

Great service and claims process.

5
Great service and claims process. Reviewed on: 1st August 2025
Tom Stebbing's avatar
Tom Stebbing

I love Laka Comms.

5
I love Laka Comms. They explain where spends have been made and why you're paying what you're paying each month. It creates a community feel, I like knowing my money is helping other cyclists! Reviewed on: 1st August 2025
Ljp's avatar
Ljp

Very happy with Laka's service

5
Hassle free claims experience. Streamlined and no quibble. Reviewed on: 1st August 2025
Steven R's avatar
Steven R

No doubt about my bike being covered

5
Mostly about peace of mind and knowing if my bike is taken they’ll replace it. Also, I did file a claim and it was all sorted within 2 weeks. Money repaid, bike fixed, and saddle bag replaced. Reviewed on: 1st August 2025
Cecily Page's avatar
Cecily Page

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