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Laka: Cycle Insurance reviews

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4.95
Based on 2,351 reviews, last reviewed 5th Nov 2024
60% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
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2%
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Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024
Nigel Walsh's avatar
Nigel Walsh

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
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P V
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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2351)

Great experience with Laka after stress of stolen bike

5
My bike was stolen from a communal bike shed in my flats. Police and building management weren't particularly helpful in investigating, but Laka had me back up and running on a new bike in no time. Completely stress free experience, good advice on similar bikes available, processed incredibly quickly. Really really appreciate it. Reviewed on: 1st October 2024
Joseph E's avatar
Joseph E

Super fair insurance model.

5
Super fair insurance model. I know where my cash goes! Reviewed on: 27th September 2024
John S's avatar
John S

Best insurer I ever had.

5
Best insurer I ever had. The service is great, the knowledge of the customer service is very good and helped me with my issues. I already had 2 reclaims and both were handled very quick. Reviewed on: 26th September 2024
Jenny's avatar
Jenny

Insurance made simple and easy

5
Nothing bad to say about the company, super simple to get a quote and make any adjustments to your policy. Everything is just super simple and easy unlike the majority of other insurance companies out there! I feel confident our training and racing knowing that Laka has my back. Reviewed on: 25th September 2024
Tom C's avatar
Tom C

Been very helpful when I needed it.

5
Been very helpful when I needed it. Especially when my house was robbed they were really helpful in a time of distress for me. :) Reviewed on: 12th September 2024
Alex's avatar
Alex

Highly recommend!

5
Great experience with claims and prompt customer service! Reviewed on: 12th September 2024
Abdullah S's avatar
Abdullah S

I’ve been unfortunate enough to have a couple of get...

5
I’ve been unfortunate enough to have a couple of get downs this year, both of which I am glad I am covered by Laka. Second to non service in getting me back on the road as soon as possible. Can’t speak highly enough of them, nothing is ever too much. Reviewed on: 11th September 2024
Carl S's avatar
Carl S

I was unfortunately knocked off my bike

5
I was unfortunately knocked off my bike whilst training in an attempted robbery and the drive train of my bike was severely damaged. Laka were very sympathetic and efficient in processing the insurance claim so that my local bike shop could do the relevant repairs and get me back on the road. Reviewed on: 11th September 2024
Anthony C's avatar
Anthony C

Hassle free settlement of my claim.

5
Hassle free settlement of my claim. Good value for money. Reviewed on: 10th September 2024
Larry Hunter's avatar
Larry Hunter

Great experience, very easy and prompt service

5
Great experience, very easy and prompt service Reviewed on: 10th September 2024
Kate S's avatar
Kate S

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