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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,683 reviews, last reviewed 24th Oct 2025
109% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025
rob p's avatar
rob p

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2683)

I had a brilliant experience making a claim with Laka.

5
I had a brilliant experience making a claim with Laka. It was simple and easy to make a claim. I love that they send a transparent report each month with the costs of your premium and where the money goes on claims. Reviewed on: 17th September 2025
Sam L's avatar
Sam L

Exceptional service - highly recommended

5
Bike was written off in a race, and the experience dealing with Laka representative Steph was exceptional- fast efficient service, so easy to deal with - highly recommended Reviewed on: 17th September 2025
Robin B's avatar
Robin B

Brilliant cover and service

5
I’ve been really impressed with Laka Cycle Insurance. Signing up was quick and simple, and I love their community-based approach — it feels transparent and fair compared to traditional insurers. The app is easy to use, and filing a claim was straightforward with fast, clear communication throughout. My bike is a big investment and it’s reassuring to know it’s in safe hands. Highly recommend Laka to any cyclist looking for reliable, hassle-free cover. Reviewed on: 17th September 2025
Hassan N's avatar
Hassan N

It's good, but the amount of options has a price

4
At the beginning was quite flexible,but last year they've changed some options, making more expensive. Reviewed on: 17th September 2025
Marcelo M's avatar
Marcelo M

I haven’t had to make a claim yet, but I am confiden...

5
I haven’t had to make a claim yet, but I am confident if I do that Laka will support me and provide a good service. Reviewed on: 17th September 2025
Jane 's avatar
Jane

All's cool dude.

4
All's cool dude.Easy to use website,Get an e-mail every month.Haven't claimed so far so cannot comment on how Laka fairs in that regard. Reviewed on: 17th September 2025
Jayley M's avatar
Jayley M

Genuinely Brilliant Service

5
I've had to claim twice with Laka now, and both times the experience was flawless. The team is incredibly helpful, the process is lightning-fast, and there's no hassle. It's refreshing to have insurance that offers such fantastic value for money and actually delivers when you need it. Highly recommended! Reviewed on: 17th September 2025
Josh G's avatar
Josh G

Best insurance

5
Thorough insurance - cycling happily around London Reviewed on: 17th September 2025
Septimia (7mia)'s avatar
Septimia (7mia)

I have been using Laka for my bikes insurance for ov...

5
I have been using Laka for my bikes insurance for over a year. Luckily I have not had to do a claim but have been happy with the service they have provided and the value for money. They have great communications and easy to understand policies. Reviewed on: 17th September 2025
Annabelle S's avatar
Annabelle S

Laka provided quality service when I needed it

4
Laka replaced all components damaged after a collision with a pot hoke and a nail that penetrated my rear wheel rim. They loaded with my chosen service provider (Trek Piccadilly in Manchester) and made a payment direct to them! All was good Reviewed on: 17th September 2025
Malc Wood's avatar
Malc Wood

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