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Laka: Cycle Insurance reviews

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4.95
Based on 2,349 reviews, last reviewed 29th Oct 2024
47% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
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2%
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Latest highest rating:

5

great attitude, honest, informative. great attitude, honest, informative. Handled my theft pragmatically and well. Reviewed on: 29th October 2024
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James Woods

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
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P V
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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2349)

Fast, efficient, and helpful

5
Fast, efficient, and helpful service when I’ve required it. They paid out quickly when I claimed. Fuss-free and fair. Easy to adjust cover amount as things change. Highly recommend to others. Reviewed on: 2nd September 2024
Jack's avatar
Jack

Simple, clear and informative company.

5
Simple, clear and informative company. Transparent and easy to communicate with company. Reviewed on: 2nd September 2024
whatwatch's avatar
whatwatch

Good communications.

4
Good communications. Good value product but I have not had to make a claim so don't know how that will work. Reviewed on: 2nd September 2024
David A's avatar
David A

Good insurance

5
I have had a few incidents in the past, Laka have always gone out of their way to get what I need in a timely manner. Reviewed on: 2nd September 2024
nate's avatar
nate

Peace of Mind

5
Was unlucky enough to have my bike stolen in November, but wasn't worried at any point about Laka coming through. The emails in the process of getting a bike replacement were very tactful and prompt. Laka gives me an incredible peace of mind at a reasonable value, can't imagine going with another bicycle insurance provider. Reviewed on: 2nd September 2024
Tomasz M's avatar
Tomasz M

Hassle free.

5
Hassle free. Great transparency. They insured my bike while others did not want to. Kudos for them. Reviewed on: 2nd September 2024
Karol's avatar
Karol

Excellent insurance

5
Recently needed to make a claim for damage while on a ride. Was able to make the claim online simply and quickly. The claim handler got in touch with a nice clear email on next steps. They then communicated with my bike mechanic to get the extra information needed. Once they had agreed to the claim money was in my account within 48 hours and I was back on the road quickly. Excellent service highly recommend. Reviewed on: 2nd September 2024
arron p's avatar
arron p

Overall impressed with Laka

5
Overall impressed with Laka. Very responsive when I made a claim and got me back on the road quickly. Reviewed on: 2nd September 2024
Oliver W's avatar
Oliver W

Great cycle insurance.

5
Great cycle insurance. I’m covered for pretty much anything at an affordable rate, and they even tell me where my money goes! Reviewed on: 2nd September 2024
Harry C's avatar
Harry C

exceptional service

5
I use it for my two bikes and I have had exceptional service so far Reviewed on: 30th August 2024
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Yasmin L

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