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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

Transparent and flexible bike insurance

I’ve used Laka since it started to insure my bike and is a highly transparent and flexible service. I had to pause cycling for a couple months and was very easy to downgrade my cover to save on costs. Reviewed on: 16th October 2023

Great, quick replies, very friendly and helpful.

Great, quick replies, very friendly and helpful. Worth every penny for peace of mind. Reviewed on: 23rd August 2024

Best out there I’ve used but at a premium

Compared to other insurers I’ve used Laka are by far the best. Not the cheapest but worth it. Reviewed on: 21st August 2024

Two bikes on a roof-rack - low car park overhead beam.

Two bikes on a roof-rack - low car park overhead beam... two smashed bikes! No problem... Laka sorted us out really quickly so me wife and I only missed a few days cycling. What a company, and what a helpful team. Amazing. Reviewed on: 21st August 2024

Great service, unlike some insurers!

Laka is a breath of fresh air - when raising a claim they handled everything professionally, quickly and were super friendly and helpful! would recommend to everyone Reviewed on: 21st August 2024

Very helpful and quick responses.

Very helpful and quick responses. When I had a claim go through, everything was sorted in less than a week Reviewed on: 21st August 2024

Very responsive, no faffing or proscrastinating.

Very responsive when I had to make a claim. Made sure I'd had a safety check on the bike (which I had). Paid out quickly. Reviewed on: 15th August 2024

Awesome Bike Insurance!

Awesome Bike Insurance and makes me very confident in owning my bije Reviewed on: 11th August 2024

Really easy quote process, and loks to be a fairer w...

Really easy quote process, and loks to be a fairer way to provide insurance. Very upfront. Reviewed on: 7th August 2024

Fantastic

Great competitive priced and fantastic customer service. I like the fact you can pay less if they have not had as many claims in a month Reviewed on: 6th August 2024

Useless service.

Useless customer service. Broken processes which automatically upgrade your plan without authorization. Carried on billing me after I cancelled my policy. All the while banging on about how great "The Collective" is. Don't waste your time or money with these incompetent idiots. Reviewed on: 5th August 2024

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