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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Very impressed

5
Transparent costs and very responsive customer service. Good rewards for recommending new customers. Reviewed on: 18th September 2020
Will's avatar
Will

Great company, fair prices

5
Great company with fair prices truly reflecting value of insured goods and claims made in community. Fast response to claims from others in community, thankfully I haven’t claimed yet Reviewed on: 18th September 2020
Oli Scott's avatar
Oli Scott

Just great service

5
I like that fact that its very clear and open. Nothing hidden and a keen to desire to pay out if needs be. Reviewed on: 18th September 2020
Charlie Langhorne's avatar
Charlie Langhorne

Great Cover

5
Claim process was straightforward and easy, as well as being resolved in a matter of days. With Laka always looking to innovate and provide new services for customers I’m looking forward to insuring my bikes with them for many years to come. Reviewed on: 18th September 2020
Daniel's avatar
Daniel

Excellent service to shake up the industry.

5
Beautifully simple design which is clearly geared towards benefitting the cycling community rather than milking profits. Fantastic customer service and constant improvements to improve transparency and visibility has been welcomed. This is the future of insurance - highly recommend to all cyclists that I regularly meet. Reviewed on: 18th September 2020
Chris Irvine's avatar
Chris Irvine

Fresh and Simplistic Approach for Cyclists

5
The strength is in the target market. The sense of collective ownership is important and they will apply flexibility to make you realise that you are the customer. Reviewed on: 18th September 2020
Max Garrety's avatar
Max Garrety

Great to deal with!

5
I have had insurance with these guys for 2 years now, although i haven't needed to claim i have found them easy and friendly to deal with in terms of cover advice etc. And i love the principle of it being a cooperative based company, and the branding is great too. I think other insurance companies could learn from it! Reviewed on: 18th September 2020
simon thomas's avatar
simon thomas

Excellent Ethos

5
Really good ethos and premise for insurance organisation Reviewed on: 18th September 2020
Dan's avatar
Dan

Great service

5
Very quick response to queries, great service and cover. Highly recommend. Reviewed on: 18th September 2020
Louise Iberson-Hurst's avatar
Louise Iberson-Hurst

I haven't needed to use them, but I have every confidence in them.

5
All I can say is, their business model makes sense. Other cycling insurance is irritatingly expensive, and requires adding a ton of extras for truly comprehensive cover. Laka's setup is so much nicer and more helpful. Reviewed on: 18th September 2020
Mike Lawson's avatar
Mike Lawson

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