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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,683 reviews, last reviewed 24th Oct 2025
3333% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025
rob p's avatar
rob p

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
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Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2683)

Excellent all-round service

5
Friendly and efficient, the must-have insurers for your bike Reviewed on: 28th August 2020
Penelope De Brett's avatar
Penelope De Brett

Fantastic responsive service

5
I've saved money through Laka's community model and they've been really responsive when needed to - top class. Reviewed on: 28th August 2020
Ian Mansel-Thomas's avatar
Ian Mansel-Thomas

So easy!

5
I'm a bike nerd, all my bikes have been built from scratch and Laka is the only insurer that will easily let me add these without needing a shop listing or receipt. Not to mention it's the cheapest by far and if I sell a bike or buy a new one I can easily add and remove items from the list and chose how much to insure them for. There's honestly not a single thing I'd change about their service. Reviewed on: 28th August 2020
Sumo89's avatar
Sumo89

Got me back on two wheels straight away

5
When I was unfortunate enough to have my bike stolen Laka sorted me out straight away and managed to get hold of all the specific parts and components for my custom build before I knew it. They even went out of their way to source components that weren't readily available to replace like for like. Excellent service that I've never experienced from other insurers before. Reviewed on: 28th August 2020
Rob's avatar
Rob

Simply the best

5
Every experience I've had with Laka has been top notch. They're doing things that I've never seen an insurance company do before, they so involved with the community and genuinely want to make their customers lives better! Reviewed on: 28th August 2020
Scoot's avatar
Scoot

Fantastic Experience

5
I had such a great experience. I was really distressed when something happened to my bike, but they were so friendly and helpful with me. Made the process easy and would recommend them to anyone. Reviewed on: 27th August 2020
Chris S's avatar
Chris S

Claim handling

5
They were quick, competent, fair and friendly. Reviewed on: 27th August 2020
Tobias Straessle's avatar
Tobias Straessle

Fantastic product

5
Unique product made for cyclists Reviewed on: 27th August 2020
Emma's avatar
Emma

Professional and helpfull

5
They were professional and very helpful. Claim went through very fast and Wes easy to claim. Highly recommend them Reviewed on: 26th August 2020
Caroline Straessle's avatar
Caroline Straessle

Amazing

5
Amazing prices, amazing service and amazing team behind who are always ready to help and advise! Reviewed on: 26th August 2020
Ali Str's avatar
Ali Str

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