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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

75% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

Transparent and flexible bike insurance

I’ve used Laka since it started to insure my bike and is a highly transparent and flexible service. I had to pause cycling for a couple months and was very easy to downgrade my cover to save on costs. Reviewed on: 16th October 2023

Good but I wish police and other users would take bi...

Good but I wish police and other users would take bike theft and security more seriously Reviewed on: 2nd August 2024

Fair, transparent and excellent value.

Fair, transparent and excellent value. Reviewed on: 2nd August 2024

Comms are great and value for money really clear

Comms are great and value for money really clear Reviewed on: 2nd August 2024

Made by cyclists for cyclists easy to engage with

Made by cyclists for cyclists easy to engage with Reviewed on: 2nd August 2024

Not had any use to date

Not had any reason to make a claim so far, but a report from a friend has been very good Reviewed on: 2nd August 2024

First class company

I have claimed three times. A lost Garmin, a theft, and a crash. Each time my experience with Laka was exceptional. Especially after my bike was stolen when it was very upsetting and we felt violated in our own home. Laka were supportive and kind. Reviewed on: 2nd August 2024

Honest, reliable, human

I've never had to make a claim with Laka (thankfully), but I've found their website, service and offer so clear, straightforward and user-friendly. They send clear emails when changes are upcoming, and I've received communications from real people when I've had a query. My feeling is they are honest, reliable, human. I trust my bike is being taken care of. I recommend them all the time. Reviewed on: 1st August 2024

Simple and effective.

Simple and effective, easy to navigate and make a great choice that works best for you. Reviewed on: 1st August 2024

Simple and effective

Excellent service and good value for money. Reviewed on: 1st August 2024

Low cost and the service is for cyclists.

Low cost and the service is for cyclists. Reviewed on: 1st August 2024

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