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Laka: Cycle Insurance reviews

View other Laka products
4.95
Based on 2,350 reviews, last reviewed 31st Oct 2024
48% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great experience. Great experience. Super company. Reviewed on: 31st October 2024
Sian W's avatar
Sian W

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
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P V
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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2350)

Not had to contact customer service yet but was very...

5
Not had to contact customer service yet but was very easy to set up and value for money Reviewed on: 1st August 2024
David W's avatar
David W

Easy to use

5
Way to use and clearly laid out. Pricing is very fair and responses to claims are quick and seamless Reviewed on: 1st August 2024
Sian's avatar
Sian

Clear payment structure, monthly updates on the whol...

5
Clear payment structure, monthly updates on the whole scheme and a feeling that the insurance cover is genuine all combines for a good experience. Reviewed on: 1st August 2024
JKS's avatar
JKS

The Laka team was nothing short of utterly brilliant...

5
The Laka team was nothing short of utterly brilliant when dealing with my claim. They were fast at replying, empathetic and it never felt like I was speaking to a typical customer service. I felt seen, heard, and well looked after during my communications with them. Reviewed on: 1st August 2024
Ana S's avatar
Ana S

I’m a very satisfied customer, having such excellent...

5
I’m a very satisfied customer, having such excellent insurance gives piece of mind when using my bike Reviewed on: 1st August 2024
Joe R's avatar
Joe R

Very fast claim process and pay out, and no excess !

5
Very fast claim process and pay out, and no excess ! Amazing company Reviewed on: 1st August 2024
Oliver d's avatar
Oliver d

Brilliant insurance company very transparent in term...

5
Brilliant insurance company very transparent in terms of costs Reviewed on: 1st August 2024
Jeff 's avatar
Jeff

Laka are great.

5
Laka are great. We were looking for insurance inside a bike hangar and Laka were just the ticket Reviewed on: 1st August 2024
goodlegs's avatar
goodlegs

Excellent communication, value, cover

5
Excellent communication, value, cover Reviewed on: 1st August 2024
John W's avatar
John W

I've got a cycle stolen, sadly, two times.

5
I've got a cycle stolen, sadly, two times. Both, Laka has responded profesionally and helped me to get back on the road. Reviewed on: 1st August 2024
Alex's avatar
Alex

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