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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

I've got a cycle stolen, sadly, two times.

I've got a cycle stolen, sadly, two times. Both, Laka has responded profesionally and helped me to get back on the road. Reviewed on: 1st August 2024

Great innovative insurance, simple to understand, fair.

Great innovative insurance, simple to understand, fair. Reviewed on: 1st August 2024

They have been quick to respond to my queries and ve...

They have been quick to respond to my queries and very friendly too. Reviewed on: 1st August 2024

Good clear documentation and service

Good clear documentation that explains everything simply Reviewed on: 1st August 2024

great value

great insurer and good value gor money. eady to use website. Reviewed on: 1st August 2024

Best cover for the money.

Best cover for the money. Comprehensive cover and everything I want for my needs. Reviewed on: 1st August 2024

Great value for money and down to earth

Great value for money and down to earth Reviewed on: 1st August 2024

Very easy sign up and cheap prices

Very easy sign up and cheap prices Reviewed on: 1st August 2024

Claim experience.

My insurance claim was processed without any hassle. Process was very easy to follow and the app is very user friendly. Reviewed on: 1st August 2024

I had to claim with Laka and the process couldn’t ha...

I had to claim with Laka and the process couldn’t have been any easier. They then went above and beyond to make sure everything was absolutely sorted for my bike, and everything was checked not just the broken part. Reviewed on: 1st August 2024

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