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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

I had unexpected crash

I had unexpected crash and Laka was quick to react and without any big hustle solved my damaged bike by cooperating with bike shop swiftly without any hesitation... Reviewed on: 1st August 2024

Quick and easy to use

Quick and easy to use online portal transparent pricing structure good cover and flexible monthly plan Reviewed on: 1st August 2024

Interesting Insurance!

Great platform and a really interesting way of breaking down the monthly statement! Reviewed on: 1st August 2024

Haven't had the need to claim, but excellent comms!

Haven't had the need to claim, but excellent comms! Reviewed on: 1st August 2024

Great stuff!

Great stuff! Really good prices and excellent accessibility Reviewed on: 1st August 2024

Simple, comprehensive, and affordable.

Simple, comprehensive, and affordable. Feels like it's run by actual cyclists Reviewed on: 1st August 2024

Very easy to use and many different cover levels

Very easy to use and many different cover levels Reviewed on: 1st August 2024

Clear, fridnly and good value service.

Clear, fridnly and good value service. Reviewed on: 1st August 2024

Easy efficient friendly Insurance.

i find Laka insurance a really easy to use and flexible service. Whenever I have had a claim, they are really speedy and efficient to respond and get you what is needed to be back on the bike. Reviewed on: 1st August 2024

Great insurance!

Great insurance! Love the company doing things a bit more creatively and openly Reviewed on: 1st August 2024

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