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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.95

Based on 2,351 reviews, last reviewed 5th Nov 2024

36% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

a refreshing take on bike insurance

Yet to need to claim but the flexibility and options they have around getting the ride cover for my bike are amazing Reviewed on: 14th October 2024

Great customer service and price is reasonable for c...

Great customer service and price is reasonable for cover Reviewed on: 25th July 2024

I love Laka

Peace of mind and excellent customer service! Reviewed on: 25th July 2024

Reduced the features and called a price reduction

Unannounced price hikes and no response provided when questioned. Reduced the product offering yet promoted this as "a reduction in your price cap" - to get the same offering, the price INCREASED by nearly 50% a year. Reviewed on: 25th July 2024

The team at laka are amazing

I have claimed a couple of times and the laka team have been super freindly and help you get back on the bike quickly as possible there customer service is outstanding and unbeatable. Reviewed on: 24th July 2024

Excellent service, quick replies.

Excellent service, quick replies. Reviewed on: 24th July 2024

Super fast replacement

Having crashed my Cervelo in training the replacement was amazing! Super fast even over Christmas. Reviewed on: 24th July 2024

Claiming was simple, and personal!

Claiming was simple, and personal! I felt supported rather than under suspicion (like some other insurers!) Reviewed on: 24th July 2024

I don’t have a bad thing to say about Laka.

I don’t have a bad thing to say about Laka. Everything from their website to claiming is super simple and straight forwards and everyone I’ve ever dealt with has been super helpful and friendly making for a great experience! Reviewed on: 23rd July 2024

Bike experts, no excess, no depreciation, SO good!

I didn't know I could find a bike insurance with no depreciation and no excess, and solely specialised in bicycles, this is amazing! Thank you Laka! Reviewed on: 23rd July 2024

Great customer service!

Great customer service, always reliable and quick Reviewed on: 23rd July 2024

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