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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Great product for cyclists

An excellent niche cycling insurance policy that really understands what cover is required. Fair, effective, great value. Reviewed on: 12th October 2023

Great insurance concept

Very professional team to work with as a partner and you feel the passion driving Laka to be the best bike insurance company in Europe Reviewed on: 12th October 2023

Awesome experience

Fantastic customer service - always prepared to go beyond the call of duty to keep the customer happy. Reviewed on: 12th October 2023

Perfect for cyclists

If you love your bike then get cover from the experts. They love cycling as much as you do. Reviewed on: 12th October 2023

A very happy customer.

They delt with my claim very quickly with absolute minimum fuss. Couldn't recommend them highly enough. Reviewed on: 12th October 2023

Outstanding experience

Laka boasts arguably the best proposition and user experience out there – I think it’s a must for every cyclist Reviewed on: 12th October 2023

Great insurance and business

Cost competitive and transparent in their pricing Reviewed on: 12th October 2023

Great value for the level of cover

I feel that I’m getting an honest deal for the cover I requested. From reading the reviews I think that Laka are on my side- that’s not been my experience with other (motor) insurance companies. Reviewed on: 12th October 2023

Great Company

Reliable and professional company Reviewed on: 12th October 2023

Easiest claim process ever

I recently had an accident and bike got damaged; the whole claim was done in under a week Reviewed on: 12th October 2023

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