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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Good price and fantastic service

Great fast service when you need them. Easy communication. Fast payment. Reviewed on: 12th October 2023

smart cycle insurance

Easy and helpful service, it worth every penny that you paid. Reviewed on: 12th October 2023

Best insurance for bicycles

They provide amazing services and the customer support is great! Reviewed on: 12th October 2023

Fantastic company to deal with

Great prodcuts and a great company to partner with Reviewed on: 12th October 2023

Great cover!

Easy to buy! Great to know that I am covered for my regular journeys. I have been a happy customer for a few years! Reviewed on: 12th October 2023

Fantastic

Fault-proof cyclist-centric insurer. Reviewed on: 12th October 2023

Fair Insurance that is Affordable and Customisable

I'm consistently pleasantly surprised with each month's share of collective claims, and adding and removing itemised cover on individual bikes and equipment couldn't be easier. The new liability add on is also nicely priced and most welcome. Reviewed on: 12th October 2023

Insurance how it should be...

I love the Laka brand as it makes me feel like I'm interacting with a company that is caring for it's customers and not trying to extract maximum value out of them! I wish all insurance products were as well thought out and relevant to their market as Laka is... Reviewed on: 12th October 2023

Fantastic Service

A speedy resolution with a fantastic level of service Reviewed on: 12th October 2023

Best ethical cycle insurance

Best ethical cycle insurance You can get,more like insurance with a conscience! Fantastic Reviewed on: 12th October 2023

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