Write a review

Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

View other Laka products

4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

Read all reviews See your review

About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Great service

Overall positive experience with Laka Reviewed on: 12th October 2023

Amazing company

Very happy user. Great experience Reviewed on: 12th October 2023

the most user friendly insurance platform

Reinventing insurance, Laka have turned the industry on it's head making it easy to use, accessible and fun. I couldn't recommend this more highly Reviewed on: 12th October 2023

LAKA KEEPS MY BIKE SAFE

LAKA is an excellent insurance company that allows me to keep my bike safe all the time Reviewed on: 12th October 2023

no questions asked

simply THE go to insurance for bicycles Reviewed on: 12th October 2023

Seamless experience

A modern, user-friendly bike insurance service that is very agile and adapted to the needs of the cyclist. Bike insurance for bike users. Reviewed on: 12th October 2023

High recommend!

Laka provided cover for my home care business when every other insurer wouldn’t due to the nature of the cover. As a result of this I could hire staff that weren’t able to drive and used a bike to get to our elderly clients. They were very efficient and putting the policy in place was really quick and easy. I would definitely recommend them! Reviewed on: 11th October 2023

awesome service

super fast, fit for cycling, great price, great people Reviewed on: 11th October 2023

Fantastic bike insurance

Laka is super user-friendly, made by cyclists for cyclists. Its pricing is transparent, and claims filing seamless. A refreshing insurance experience Reviewed on: 11th October 2023

Great services

An insurer that is cheap, yet with a great coverage Reviewed on: 11th October 2023

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub