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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2350 reviews)

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4.95

Based on 2,350 reviews, last reviewed 31st Oct 2024

15% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Great experience. Great experience. Super company. Reviewed on: 31st October 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2350)

Amazing service

Fantastic customer experience really putting the customer at the centre. Reviewed on: 11th October 2023

Simple and out of the box bike fleet insurance

Have tried others for quotes and coverage since switching to laka 2 years ago. Still, nothing compares Reviewed on: 11th October 2023

Super customer friendly, great jargon busting

It's the first time I've ever taken out insurance where I actually felt like I understood what I was signing up to. The page is super user friendly and there's no overwhelming jargon so it's all a breeze to use. Reviewed on: 10th October 2023

Simple to understand no jargon

seems like a straight up, no quibbles kind of firm Reviewed on: 9th October 2023

straightforward

I've yet to make a claim, but being covered was simple and quick. I also like their seemingly unique way of providing cover. Reviewed on: 8th October 2023

Real bike enthusiasts

Sorted my theft claim quickly and with knowledge Reviewed on: 6th October 2023

Brilliant company

Such a refreshing change to see an insurance company operating in an open and transparent way. It’s how this market should work but rarely does, huge credit and thanks to the people behind this, keep up the great work and thank you. Oh and if you fancy it could you look at car insurance too? Reviewed on: 6th October 2023

Sadly a poor experience, & left without my bike

My bike was stolen from work, and the claim was denied by the Laka team. I found it difficult to contact them and the turn around was slow, to be left with the disappointing news of the claim being denied. I found their pricing expensive, and their constant emails to be exhausting. Reviewed on: 6th October 2023