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Laka: Cycle Insurance reviews

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4.95
Based on 2,351 reviews, last reviewed 5th Nov 2024
57% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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98%
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Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024
Nigel Walsh's avatar
Nigel Walsh

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
P V's avatar
P V
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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2351)

Replaced my bike when others wouldn't hvae

5
My bike was stolen from my balcony, unchained, Laka was fast to replace it with an equivalent model, even buying the bike for me. I'm sure other insurers wouldn't have been so fast. Reviewed on: 11th October 2023
Matt Carter's avatar
Matt Carter

Amazing service

5
Fantastic customer experience really putting the customer at the centre. Reviewed on: 11th October 2023
Robin Kee's avatar
Robin Kee

Simple and out of the box bike fleet insurance

5
Have tried others for quotes and coverage since switching to laka 2 years ago. Still, nothing compares Reviewed on: 11th October 2023
Joe Sharpe's avatar
Joe Sharpe

Super customer friendly, great jargon busting

5
It's the first time I've ever taken out insurance where I actually felt like I understood what I was signing up to. The page is super user friendly and there's no overwhelming jargon so it's all a breeze to use. Reviewed on: 10th October 2023
Marta L's avatar
Marta L

Simple to understand no jargon

5
seems like a straight up, no quibbles kind of firm Reviewed on: 9th October 2023
John Wright's avatar
John Wright

straightforward

4
I've yet to make a claim, but being covered was simple and quick. I also like their seemingly unique way of providing cover. Reviewed on: 8th October 2023
Karl's avatar
Karl

Real bike enthusiasts

5
Sorted my theft claim quickly and with knowledge Reviewed on: 6th October 2023
Mark Cheetham's avatar
Mark Cheetham

Brilliant company

5
Such a refreshing change to see an insurance company operating in an open and transparent way. It’s how this market should work but rarely does, huge credit and thanks to the people behind this, keep up the great work and thank you. Oh and if you fancy it could you look at car insurance too? Reviewed on: 6th October 2023
Jeff 's avatar
Jeff

Sadly a poor experience, & left without my bike

2
My bike was stolen from work, and the claim was denied by the Laka team. I found it difficult to contact them and the turn around was slow, to be left with the disappointing news of the claim being denied. I found their pricing expensive, and their constant emails to be exhausting. Reviewed on: 6th October 2023
Mark's avatar
Mark

Innovative, flexible & good value

5
Now with a more basic option Laka cycle insurance is becoming the no-brainer option to insure your bike/s. Reviewed on: 6th October 2023
Julian Carter's avatar
Julian Carter

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