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Laka: Cycle Insurance reviews

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4.95
Based on 2,350 reviews, last reviewed 31st Oct 2024
15% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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Latest highest rating:

5

Great experience. Great experience. Super company. Reviewed on: 31st October 2024
Sian W's avatar
Sian W

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
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P V
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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2350)

Honest and consistent service

5
Year after year, Laka builds my trust with it's uncomplicated insurance and laser focus on all things bikes and customer service. Reviewed on: 4th October 2023
Rob's avatar
Rob

Great value and feels like a community

5
Feels much less me and big Corporate giant.. feels much like a community of like minded cyclists acting together to crowd insure each other. Reviewed on: 4th October 2023
Kath Charters's avatar
Kath Charters

Great humans who run business with brilliant fundamentals and execution

5
I have been with Laka since 5 months. Have lost my Giant 2 TCR that was stolen from the front of Primary School in Pimrose Hill. The way the claim was dealt with was phenomenal. The team was genuinely empathetic, I was kept informed about duration of each procedure, the online webpage where the process is handled is excellent and very intuitive. Foremost, I love the concept of business that is rooted in the community, like Laka is. Happy to pay a bit higher premium for excellent quality service delivered by outstanding individuals. You won't get anything better on the market. Cyclist in London since 14 years. Reviewed on: 4th October 2023
Oskar Leszek's avatar
Oskar Leszek

Fast response and effective customer support

5
I have been using Laka for a few months and at the beginning I was a bit doubting about the insurance for my bicicle since it was my first time insuring it. Unfortunately, my bicycle was stolen, but I raised the claim with Laka without too much effort they have repaid by bicycle value within a week. I was absolutely surprised. They have also been so honest by telling me that the value I insured my bicycle was lower than the actual cost to replace even though I bought it second hand. Absolutely, will recommend and will go back to them again. Reviewed on: 4th October 2023
Angelo Di Maria's avatar
Angelo Di Maria

Six months in and it's surprising

5
I'm definitely saving much more money by going with Laka and dropping anything cycling related from my house insurance. Reviewed on: 3rd October 2023
Greg's avatar
Greg

Love Laka

5
Awesome product and super service from Team Laka. Reviewed on: 3rd October 2023
Tim Wright's avatar
Tim Wright

Laka are there when you need it!

5
Had both our new bikes insured with Laka, my partner was unlucky and had an accident, Laka was easily reachable and responded/helped in a timely manner. Reviewed on: 3rd October 2023
Hannes Riepler's avatar
Hannes Riepler

Friendly, fast, reliable

5
Their services are easy to use and informative. The customer service is friendly and fast, and full of industry knowledge. Claims were dealt with speedily and with concern. Love their monthly newsletter. Would recommend. Reviewed on: 3rd October 2023
Alison Murray's avatar
Alison Murray

Easy cheap cycle liability insurance

5
Hope I never need to use it but I'm glad I've got it. Reviewed on: 3rd October 2023
markymark67's avatar
markymark67

Peace of mind

5
Peace of mind for half the price of a coffee and part of a community that shares an interest and a mission. What more could you ask for? Reviewed on: 3rd October 2023
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Ed C

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