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Laka: Cycle insurance reviews

4.95
Based on 2,683 reviews, last reviewed 24th Oct 2025
86% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025
rob p's avatar
rob p

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2683)

Very straightforward

5
Very straightforward, you only pay for a community based cost. Reviewed on: 1st August 2025

Laka have been great since day 1.

5
Laka have been great since day 1. I even had to claim very early on and the process was so smooth. Laka are easy to communicate with, and it's really simple to add items, amend and pause cover. Not the cheapest insurance on the market, but the flexibility trumps the cost. Reviewed on: 1st August 2025

I've been using Laka for over a year now, and I ge...

5
I've been using Laka for over a year now, and I genuinely couldn’t be happier with the service. What sets them apart is their unique community-driven model – instead of paying a fixed premium, you only pay a share of the actual claims made that month. That means when claims are low, I save money. But when something does go wrong, Laka really steps up. I had a claim after my bike was damaged during a crash, and the whole process was surprisingly fast and stress-free. No long forms, no endless calls – just a simple, honest process with great communication throughout. They even covered my accessories and clothing, which many insurers overlook. Customer service is top-notch, with real people who are friendly, knowledgeable, and actually care about cyclists. Their app and online portal are super easy to use too. If you're serious about cycling and want fair, flexible, and cyclist-focused coverage, I can’t recommend Laka enough. It’s insurance that actually works for riders – not against them. Reviewed on: 1st August 2025

Laka are incredible.

5
Laka are incredible. Fair (even cheap!) pricing, a seamless claim experience - which when it comes to insurance, is what really counts! - and you just feel like they 'get' you as a cyclist. Can't fault them. So much better than any 'add on' to home insurance etc. Reviewed on: 1st August 2025

Great service and claims process.

5
Great service and claims process. Reviewed on: 1st August 2025

I love Laka Comms.

5
I love Laka Comms. They explain where spends have been made and why you're paying what you're paying each month. It creates a community feel, I like knowing my money is helping other cyclists! Reviewed on: 1st August 2025

Very happy with Laka's service

5
Hassle free claims experience. Streamlined and no quibble. Reviewed on: 1st August 2025

No doubt about my bike being covered

5
Mostly about peace of mind and knowing if my bike is taken they’ll replace it. Also, I did file a claim and it was all sorted within 2 weeks. Money repaid, bike fixed, and saddle bag replaced. Reviewed on: 1st August 2025

Best bike insurance in the UK.

5
Best bike insurance in the UK. They handled my claim quickly and I had a new bike in few days Reviewed on: 1st August 2025

incredibly easy to deal with, fast reposnding

5
incredibly easy to deal with, fast reposnding Reviewed on: 1st August 2025

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