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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Peace of mind

Peace of mind for half the price of a coffee and part of a community that shares an interest and a mission. What more could you ask for? Reviewed on: 3rd October 2023

Super!

Easy, clear, friendly, simple; just super! Reviewed on: 3rd October 2023

Laka is great

Was recommended Laka by a friend who had their bike replaced within days after a crash. Have not yet made a claim myself but setting up an account has been easy. Reviewed on: 3rd October 2023

Very well priced insurance!

Luckily I have not had to use their services yet for bicycle replacement but the extras are nice and the price is excellent Reviewed on: 3rd October 2023

Straightforward and Fair

I signed up for Laka Insurance's Core plan a few months back, and the experience has been solid. What caught my attention is their unique model where monthly contributions are based on the collective claims of the community, ditching the traditional fixed premium approach. It feels fair and transparent. The Core plan provides liability coverage and some handy cycling discounts without any excess on bike claims. It's a straightforward, no-nonsense insurance plan that does what it promises without any hidden catches. One feature I appreciate is the absence of binding annual contracts, giving me the flexibility to leave whenever I want. Overall, Laka provides a refreshing take on insurance with a community-centric approach. It's a reliable choice for a cyclist looking for a straightforward and fair insurance plan. Reviewed on: 3rd October 2023

Fantastic

Great comms, flexible cover and contract, I honestly don’t know why people would use anyone else! Reviewed on: 3rd October 2023

Cheap and excellent cover

Feel way more secure knowing Laka has me covered! Reviewed on: 3rd October 2023

Laka is truly the best

Recently switched and joined with laka as the coverage is so much better to others. Highly recommend Reviewed on: 3rd October 2023

Fair and simple insurance

Having a bike in London can be fairly stressful with thefts and accidents rife. With laka I have piece of mind that my bike is protected & will be dealt with fairly if any incident occurs. Reviewed on: 3rd October 2023

Great bike insurance

Great customer service and a very straight forward claims process. Very recommended! Reviewed on: 3rd October 2023

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