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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.95

Based on 2,351 reviews, last reviewed 5th Nov 2024

62% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

a refreshing take on bike insurance

Yet to need to claim but the flexibility and options they have around getting the ride cover for my bike are amazing Reviewed on: 14th October 2024

Insurance, enjoyable? Surely not.

Laka make insurance an enjoyable experience. Something I’d never dream of saying prior to discovering them. The insurance world is very stuffy and confusing, not with Laka. Reviewed on: 2nd October 2023

No jargon insurance

Laka are a breath of fresh air - the policies are clear and jargon-free and the variable fee is smart. The team are friendly and approachable and are happy to help instead of trying to dodge a pay out. Reviewed on: 2nd October 2023

People-first bike insurance

Love the idea behind Laka, sharing risk rather than penalising individual users. Helps create the idea of a cycling community, which is a lovely feeling too. Haven't needed to claim yet, but feel confident that it would be an easy process. Reviewed on: 2nd October 2023

Super easy to set up.

Haven't had to claim yet, but setting up my insurance account and policy, as well as adding documents and photos, was super easy. I've been able to modify my cover as well, all with only a few clicks. I love that they're made for cyclists, as you get a sense they actually care about their customers. I've only contacted customer services once, but the reply was quick and informative. Reviewed on: 2nd October 2023

they've got your back

Cycle insurance by cyclists so you have peace of mind that if you need things put right, laka will get you sorted. You only pay what you need to - there are no big shareholders. It's more like being part of a friendly club. Reviewed on: 2nd October 2023

Simple, friendly, transparent

Laka has been a revelation. I've never before taken out an insurance policy where I feel part of a community of policyholders. The transparency about their charges and services is unparalleled and it all works really easily online (a huge contrast with other insurance experiences I've been having lately). Instead of cycle insurance being a necessary chore, Laka makes it a real pleasure. Reviewed on: 2nd October 2023

Excellent product

Great and transparent pricing structure! Reviewed on: 2nd October 2023

Quick easy and cheap in comparison

Quick easy and cheap in comparison Reviewed on: 2nd October 2023

Great service

happy with my insurance, no problems so far, although I have not had to use it so far Reviewed on: 2nd October 2023

Simple, cost effective, client focused

As mentioned this has been a great find for me and I cant speak highly enough of the accessibility, ease of use, clear information and customer / client support and focus. Reviewed on: 2nd October 2023

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