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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Straight Forward and Reasonable Cost Bike Insurance

Liability and security peace of mind covered, monthly cost clearly explained and hasn't, as yet approached the ceiling limit. Reviewed on: 2nd October 2023

New to Laka

Fortunately I haven’t needed to claim via Laka. I have joined them because of lots of positive recommendations. Reviewed on: 2nd October 2023

Very good service

You get what you pay for and this means you get good efficient service. Reviewed on: 2nd October 2023

Cycle insurance set up by cyclists!

Rather than a yearly premium, you pay a monthly amount based on the use of Laka by their customers (e.g. settling claims) but always with a maximum monthly rate. Genius! Reviewed on: 2nd October 2023

Easy to sign up

Great for peace of mind cycling about town and locking up our ebike Reviewed on: 2nd October 2023

Kindest cycling insurance there is

Brilliant insurance that encourages honesty and supports fellow cyclists. Reviewed on: 2nd October 2023

Exceptional value

Excellent value for money, exoert advice and super friendly customer service. Nothing complicated about the process of getting insurance and kept up to date with tips and information. Reviewed on: 2nd October 2023

Best insurance policy

This is the best insurance company for e-bikes in my eye Reviewed on: 2nd October 2023

Smooth claims handling service

Best claims handling service I've dealt with - quick and communicative throughout Reviewed on: 2nd October 2023

Straightforward Insurance

Laka provides a hassle-free and upfront approach to bicycle insurance. The process was efficient and the premium cost is reasonable. Reviewed on: 2nd October 2023

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