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Laka: Cycle insurance reviews

View other Laka products
4.84
Based on 2,746 reviews, last reviewed 7th Aug 2026
6000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great Value for Money Really happy with the service and the value for money. Very easy to get started and get a quote. Reviewed on: 7th August 2026
TB's avatar
TB

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2746)

made insurance so easy!

5
made insurance so easy! I recomend to everyone I know. The cost is so reasonable and so easy to set up. I'm not sure why everyone isnt with laka Reviewed on: 1st August 2025
Ashy's avatar
Ashy

Great insurer

4
Great website. Easy to set up cover, business model depends on all claims for that month which seems fairer than other insurers. Not super proscriptive and trying to catch customers out either. Absolute no brainer if your bike is central to getting around in a big city. Reviewed on: 1st August 2025
Lee M's avatar
Lee M

They have a great team

5
They have a great team, very knowledgeable in there fields and have amazing response times even under difficult circumstances. Reviewed on: 1st August 2025
Euan M's avatar
Euan M

They have been brilliant at handling my claims...

5
They have been brilliant at handling my three claims when my bike was repeatedly targeted, really kind efficient and helpful. The little things like paying for my bike hire whilst waiting for a replacement made the world of difference. Reviewed on: 1st August 2025
Matthew W's avatar
Matthew W

Very straightforward

5
Very straightforward, you only pay for a community based cost. Reviewed on: 1st August 2025
Rod's avatar
Rod

Laka have been great since day 1.

5
Laka have been great since day 1. I even had to claim very early on and the process was so smooth. Laka are easy to communicate with, and it's really simple to add items, amend and pause cover. Not the cheapest insurance on the market, but the flexibility trumps the cost. Reviewed on: 1st August 2025
TY's avatar
TY

I've been using Laka for over a year now, and I ge...

5
I've been using Laka for over a year now, and I genuinely couldn’t be happier with the service. What sets them apart is their unique community-driven model – instead of paying a fixed premium, you only pay a share of the actual claims made that month. That means when claims are low, I save money. But when something does go wrong, Laka really steps up. I had a claim after my bike was damaged during a crash, and the whole process was surprisingly fast and stress-free. No long forms, no endless calls – just a simple, honest process with great communication throughout. They even covered my accessories and clothing, which many insurers overlook. Customer service is top-notch, with real people who are friendly, knowledgeable, and actually care about cyclists. Their app and online portal are super easy to use too. If you're serious about cycling and want fair, flexible, and cyclist-focused coverage, I can’t recommend Laka enough. It’s insurance that actually works for riders – not against them. Reviewed on: 1st August 2025
Shahan A's avatar
Shahan A

Laka are incredible.

5
Laka are incredible. Fair (even cheap!) pricing, a seamless claim experience - which when it comes to insurance, is what really counts! - and you just feel like they 'get' you as a cyclist. Can't fault them. So much better than any 'add on' to home insurance etc. Reviewed on: 1st August 2025
Anders Nilsson's avatar
Anders Nilsson

Great service and claims process.

5
Great service and claims process. Reviewed on: 1st August 2025
Tom Stebbing's avatar
Tom Stebbing

I love Laka Comms.

5
I love Laka Comms. They explain where spends have been made and why you're paying what you're paying each month. It creates a community feel, I like knowing my money is helping other cyclists! Reviewed on: 1st August 2025
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Ljp

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