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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,683 reviews, last reviewed 24th Oct 2025
80% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025
rob p's avatar
rob p

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2683)

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1
I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
P V's avatar
P V

End to end, simply excellent service - customer firs...

5
End to end, simply excellent service - customer first attitude and a great pricing model Reviewed on: 11th October 2024
David P's avatar
David P

Easy platform to insure your bike

5
Easy platform to insure your bike Reviewed on: 9th October 2024
Natalie's avatar
Natalie

Brilliant claims process!

5
Brilliant claims process! Unfortunately, I had to claim more than once, but I felt well taken care of by the team. Reviewed on: 9th October 2024
TAT's avatar
TAT

Insurance that genuinely has your back

5
Insurance that genuinely has your back Reviewed on: 9th October 2024
Matt Noble's avatar
Matt Noble

Great customer service, quick response to my claim

5
Great customer service, quick response to my claim Reviewed on: 9th October 2024
Diko's avatar
Diko

Laka is great!

5
Helpful and swift customer experience, model is interesting. Reviewed on: 9th October 2024
Anna L's avatar
Anna L

Laka are absolutely brilliant.

5
Laka are absolutely brilliant. Wonderful, knowledgeable customer service team, brilliant brand values & making insurance fair - finally! Reviewed on: 9th October 2024
Emma's avatar
Emma

I’ve had a great experience when I had my bike stole...

5
I’ve had a great experience when I had my bike stolen earlier this year and really appreciated the personalised service Reviewed on: 9th October 2024
Emi's avatar
Emi

Brilliant-easy to use and very slick.

5
Brilliant-easy to use and very slick. The most important thing is the claims handling. Reviewed on: 9th October 2024
Trevor O's avatar
Trevor O

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