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Laka: Cycle insurance reviews

4.95
Based on 2,683 reviews, last reviewed 24th Oct 2025
82% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025
rob p's avatar
rob p

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2683)

Laka's collective approach, a breath of fresh air

5
Laka's collective approach to insurance is a refreshing change. Unlike traditional insurance companies that sometimes feel like they're working against you, Laka creates a real sense of community. Knowing that my premiums are based on what everyone claims each month makes me more careful with my bike and encourages me to be honest if I need make a claim. It's also great that my monthly payments are so much lower than what other insurers quoted me. Laka's 'no excess' option and the fact they cover my cycling accessories are a real bonus too. Honestly, I'm really happy with Laka and would definitely recommend them to other cyclists. Reviewed on: 8th October 2024

I just really love the system and that the monthly p...

5
I just really love the system and that the monthly price (very affordable) is dependent on the community; and it was very simple to set it all up. Also, I love their design too :) Reviewed on: 4th October 2024

Honest review

5
Amazingly helpful when I've needed to speak to someone. Easy to set-up. I've never made a claim but I imagine it would be easy! It is a little expensive for me personally, but I like the company so wouldnt choose another provider. Reviewed on: 3rd October 2024

Laka are my cycling partners

5
Laka have helped me following crashes and crash damage on 2 separate occasions. Both times the resulting claims have been settled very quickly and in a very friendly manner. Replacement bikes and equipment were agreed, sourced and despatched speedily. My personal injury was resolved quickly too. Shame I can’t heal up as fast as Laka fixed my kit but the help I received took the pain out of the whole process. Knowing I have this kind of support behind me when I ride either to work or with my mates, really makes all the difference. Reviewed on: 3rd October 2024

A community based Bike Insurer that knows what the c...

5
A community based Bike Insurer that knows what the customer wants and needs Reviewed on: 2nd October 2024

Excellent service

5
Never had any problems, coverage has always been very concise Reviewed on: 2nd October 2024

Easy sign up, great to have a breakdown on what my p...

5
Easy sign up, great to have a breakdown on what my premiums are covering for other claims Reviewed on: 2nd October 2024

If only every insurer was like Laka

5
I have been a Laka user these past two years, and it's the easiest-to-use insurance provider I have ever dealt with! I love the monthly breakdowns and how user-friendly they make their statements/mails/follow-ups. Filling a complain is super easy and their amazing customer service takes care of everything! Reviewed on: 2nd October 2024

Luckily never had to make a claim but signed up beca...

5
Luckily never had to make a claim but signed up because some friends got excellent service from Laka after crashes. Reviewed on: 2nd October 2024

Great insurance, easy to manager with great features.

5
Great insurance, easy to manager with great features. Reviewed on: 2nd October 2024

Review Laka: Cycle insurance now

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