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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Cooperative cooperative

Love the community feel of Laka. I have made a couple of claims and, although the second is pending, they have been excellent bike people who understand cycling and cyclists Reviewed on: 2nd October 2023

Value for money, great quality service

Great experience, ethical, professional, friendly team- highly recommend for cycle insurance. My claim was dealt and processed quickly- wow factor with them. Reviewed on: 2nd October 2023

Simple and effective cover for all

The great thing about Laka is that the price is competitive but you get a lot of value for money, especially as the insurance premium is often cheaper than the quoted maximum each month. I couldn’t be happier with the insurance I have with Laka Reviewed on: 2nd October 2023

the review

It is great value and easy to set up Reviewed on: 2nd October 2023

Very very good company

Wonderful experience with laka. I thought online only claims with video statements wouldn’t work well but it did! Very good pricing too. Reviewed on: 2nd October 2023