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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Easy to set up, great price

Really easy to get started and one of the most cost effective insurance I’ve had! Reviewed on: 1st September 2023

Great service

Great service, that covers a lot of items for a very good price Reviewed on: 1st September 2023

Transparent, reliable, and easy to use

Been using Laka for a couple of years and I couldn't be happier. Easy to use, comprehensive coverage, and fair pricing that gives some of the company's savings back to the customer. Monthly statements are very informative too. Reviewed on: 1st September 2023

Hassle free insurance

Great coverage of bike, wearables and triathlon equipment. Reviewed on: 1st September 2023

Best bike insurance going

After several claims over the years I’ve never had an issue with laka! Reviewed on: 1st September 2023

Great

Nice website to use, seems my kind of vibe Reviewed on: 1st September 2023

Outstanding

Clear, helpful, transparent and will sort your bike when you're in need! The newsletter is also great, Laka is the one email I always look out for. Reviewed on: 1st September 2023

Ethical flexible insurance.

Great experience so far in signing up. Everything is clear and straightforward. Reviewed on: 1st September 2023

Insurance for cyclists by cyclists - not for profit

I havnt made a claim but the peace of mind of knowing that I am paying a fair market price for my cover and not funding insurance company fat-cat bosses... Reviewed on: 1st September 2023

Recommend

Smashing concept for insurance. Reviewed on: 1st September 2023

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