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Laka: Cycle insurance reviews

View other Laka products
4.84
Based on 2,746 reviews, last reviewed 7th Aug 2026
6000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great Value for Money Really happy with the service and the value for money. Very easy to get started and get a quote. Reviewed on: 7th August 2026
TB's avatar
TB

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Review Laka: Cycle insurance now

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Laka Cycle insurance reviews (2747)

Great customer service, quick response to my claim

5
Great customer service, quick response to my claim Reviewed on: 9th October 2024
Diko's avatar
Diko

Laka is great!

5
Helpful and swift customer experience, model is interesting. Reviewed on: 9th October 2024
Anna L's avatar
Anna L

Laka are absolutely brilliant.

5
Laka are absolutely brilliant. Wonderful, knowledgeable customer service team, brilliant brand values & making insurance fair - finally! Reviewed on: 9th October 2024
Emma's avatar
Emma

I’ve had a great experience when I had my bike stole...

5
I’ve had a great experience when I had my bike stolen earlier this year and really appreciated the personalised service Reviewed on: 9th October 2024
Emi's avatar
Emi

Brilliant-easy to use and very slick.

5
Brilliant-easy to use and very slick. The most important thing is the claims handling. Reviewed on: 9th October 2024
Trevor O's avatar
Trevor O

Laka's collective approach, a breath of fresh air

5
Laka's collective approach to insurance is a refreshing change. Unlike traditional insurance companies that sometimes feel like they're working against you, Laka creates a real sense of community. Knowing that my premiums are based on what everyone claims each month makes me more careful with my bike and encourages me to be honest if I need make a claim. It's also great that my monthly payments are so much lower than what other insurers quoted me. Laka's 'no excess' option and the fact they cover my cycling accessories are a real bonus too. Honestly, I'm really happy with Laka and would definitely recommend them to other cyclists. Reviewed on: 8th October 2024
CrowyTech's avatar
CrowyTech

I just really love the system and that the monthly p...

5
I just really love the system and that the monthly price (very affordable) is dependent on the community; and it was very simple to set it all up. Also, I love their design too :) Reviewed on: 4th October 2024
Eva K's avatar
Eva K

Honest review

5
Amazingly helpful when I've needed to speak to someone. Easy to set-up. I've never made a claim but I imagine it would be easy! It is a little expensive for me personally, but I like the company so wouldnt choose another provider. Reviewed on: 3rd October 2024
Bex sykes's avatar
Bex sykes

Laka are my cycling partners

5
Laka have helped me following crashes and crash damage on 2 separate occasions. Both times the resulting claims have been settled very quickly and in a very friendly manner. Replacement bikes and equipment were agreed, sourced and despatched speedily. My personal injury was resolved quickly too. Shame I can’t heal up as fast as Laka fixed my kit but the help I received took the pain out of the whole process. Knowing I have this kind of support behind me when I ride either to work or with my mates, really makes all the difference. Reviewed on: 3rd October 2024
Rich W's avatar
Rich W

A community based Bike Insurer that knows what the c...

5
A community based Bike Insurer that knows what the customer wants and needs Reviewed on: 2nd October 2024
Sarah Gibb's avatar
Sarah Gibb

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