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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

73% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Great company

I love Laka’s innovative offer. They put the customer at the heart of what they do Reviewed on: 10th September 2024

Great service all round from start to finish!

Great service all round from start to finish! Reviewed on: 10th September 2024

Fantastic experience and knowledgeableteam.

Fantastic experience and knowledgable team. Reviewed on: 10th September 2024

Great ethos, flexibility and claims service.

Great ethos, flexibility and claims service. Reviewed on: 10th September 2024

easy and good conditions

it's just so easy and the conditions don't have the loopholes that previous insurers have had Reviewed on: 7th September 2024

Laka is a responsible cyclists collective insurance...

Laka is a responsible cyclists collective insurance scheme. They keep members up to date and provide a very positive service with a positive message. Reviewed on: 5th September 2024

easy to navigate, honest and upfront about costs

easy to navigate, honest and upfront about costs Reviewed on: 5th September 2024

Transparent and honest insurance

The most transparent and straightforward insurance provider that I have come across they are absolutely a breath of fresh air. Costs are visible each month and the claims process is very clear and easy to complete Reviewed on: 4th September 2024

Possibly the best cycle insurance out there ?

Always very helpful, easy to use, and makes you feel safe Reviewed on: 4th September 2024

I'm absolutely happy with Laka.

I'm absolutely happy with Laka. They have a very nice team and they are very helpful most of the time I have a claim. I recommend Laka to other cyclists. Reviewed on: 3rd September 2024

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