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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

73% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Excellent service and great value for money

very attentive if I have a question and the premiums are very good value for money. The website is very easy to use as well. Reviewed on: 3rd September 2024

Estarli bikes

Recently purchased 2 estrali E28 bikes and received free insurance for a period then carried on with Laka and getting a discount for multiple bikes, receive a breakdown every month of costing for the bikes which I appreciate. Very happy with Laka. Reviewed on: 3rd September 2024

Easy Bike Insurance

Everything is laid out and explained very easily, you know what you are signing up for and the breakdown of the cover is a bonus. Reviewed on: 2nd September 2024

Fair insurance concept and practical use of sharing

Fair and friendly insurance shared by ciclysts Reviewed on: 2nd September 2024

Simple insurance structure, clear and concise

Simple insurance structure, clear and concise Reviewed on: 2nd September 2024

A great company with a great philosophy on community...

A great company with a great philosophy on community insurance. Reviewed on: 2nd September 2024

Excellent and transparent communication.

Excellent and transparent communication. I had one small claim and they were great. Reviewed on: 2nd September 2024

Proper affordable cycle insurance from cyclists

Delighted to find affordable cycle insurance that feels to be for cyclists by cyclists. Previous insurance for my bikes has been expensive and separately insured items on household insurance - which has T&C's that means you bike is not insured if its stolen away from home. Also like to monthly 'share' and report showing the changes in types of insurance used. I reckon this is what insurance was meant to be before the venture capitalists got hold of the sector and made them hunt for profit by only paying out when they absolutely had to and taking back everything they pay out by increasing premiums of anyone who claims! Well done Laka, keep up the good work and I tell all my cycling mates about your service. Reviewed on: 2nd September 2024

Perfect and easy to contact when needed help

Perfect and easy to contact when needed help Reviewed on: 2nd September 2024

Peace of mind :)

Laka is always on had to help me sort things out with my bike, when I need it. Reviewed on: 2nd September 2024

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