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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.95

Based on 2,351 reviews, last reviewed 5th Nov 2024

62% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

Fast, reliable & customer focused

Everything you want & need from an insurance when you need them the most, fast, friendly, reliable & customer focused company. Can’t fault them. Reviewed on: 5th September 2022

Giving back to the cycle community

Always tell people about Laka insurance. I love that it feels like a cycle community and what I pay fluctuates dependent on the needs of the community. Feels like giving back to the sport, whilst caring for my bike! Reviewed on: 2nd September 2024

Very understanding and helpful when making a claim.

Very understanding and helpful when making a claim. They fulling understand the customer's needs and how they might be emotionally broken from a bike theft. Reviewed on: 2nd September 2024

Fast, efficient, and helpful

Fast, efficient, and helpful service when I’ve required it. They paid out quickly when I claimed. Fuss-free and fair. Easy to adjust cover amount as things change. Highly recommend to others. Reviewed on: 2nd September 2024

Simple, clear and informative company.

Simple, clear and informative company. Transparent and easy to communicate with company. Reviewed on: 2nd September 2024

Good communications.

Good communications. Good value product but I have not had to make a claim so don't know how that will work. Reviewed on: 2nd September 2024

Good insurance

I have had a few incidents in the past, Laka have always gone out of their way to get what I need in a timely manner. Reviewed on: 2nd September 2024

Peace of Mind

Was unlucky enough to have my bike stolen in November, but wasn't worried at any point about Laka coming through. The emails in the process of getting a bike replacement were very tactful and prompt. Laka gives me an incredible peace of mind at a reasonable value, can't imagine going with another bicycle insurance provider. Reviewed on: 2nd September 2024

Hassle free.

Hassle free. Great transparency. They insured my bike while others did not want to. Kudos for them. Reviewed on: 2nd September 2024

Excellent insurance

Recently needed to make a claim for damage while on a ride. Was able to make the claim online simply and quickly. The claim handler got in touch with a nice clear email on next steps. They then communicated with my bike mechanic to get the extra information needed. Once they had agreed to the claim money was in my account within 48 hours and I was back on the road quickly. Excellent service highly recommend. Reviewed on: 2nd September 2024

Overall impressed with Laka

Overall impressed with Laka. Very responsive when I made a claim and got me back on the road quickly. Reviewed on: 2nd September 2024

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