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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Great cycle insurance.

Great cycle insurance. I’m covered for pretty much anything at an affordable rate, and they even tell me where my money goes! Reviewed on: 2nd September 2024

exceptional service

I use it for my two bikes and I have had exceptional service so far Reviewed on: 30th August 2024

Friendly, knowledgeable and passionate team!

Friendly, knowledgeable and passionate team! Quick to find the right solution for me and my cycling journey so far. You can really tell that they care. Reviewed on: 30th August 2024

Friendly professional and feast response

Friendly professional and feast response Reviewed on: 29th August 2024

Excellent service and great value

Excellent service and great value Reviewed on: 28th August 2024

Great insurance and have had good experience.

Great insurance and have had good experience. Reviewed on: 28th August 2024

Not the cheapest, but surely the best

You pay for the best service, but when you need it, it really is unbeatable Reviewed on: 28th August 2024

Always been good to me!

Always been good to me and helpful. Reviewed on: 28th August 2024

Excellent communication and super friendly team to d...

Excellent communication and super friendly team to deal with. Reviewed on: 28th August 2024

Really knowledgeable staff and super quick claim set...

Really knowledgeable staff and super quick claim settlement Reviewed on: 28th August 2024

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