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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (562 reviews)

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4.85

Based on 562 reviews, last reviewed 13th Mar 2025

13200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great Mortgage Appointment Had a mortgage appointment with Amy Carvill which went great! She was really helpful and informative, explained everything in great detail and made su... Read more Reviewed on: 13th March 2025

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Are you looking to buy your dream home? Finding the right mortgage lender is an important step in the journey. We collect Leek Building Society mortgage reviews to give you insight into the lender and its products.

Leek Building Society is an independent mutual that offers a variety of mortgage products. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you need help understanding your options.

If you’re interested in a mortgage with Leek Building Society, check our reviews to see what existing borrowers have to say. Find out why they chose the Society as their mortgage lender and if they have been satisfied throughout the term. Learn more about the Society’s customer service and commitment to its members. All of this and more can be found in our Leek Building Society mortgage reviews.

If you have a mortgage product with Leek Building Society, leave a review on Smart Money People. Tell us which mortgage product you have. What was your experience with the application process like? Have you found any pros and cons of being with the Society? Would you recommend the lender to family and friends? Whether good or bad, write a Leek Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Leek Building Society Mortgages reviews (562)

Review of the Leek Building Society, Mortgages:

Great advise & helpful staff.

Great advise & helpful staff. I would recommend Leek Building Society to everyone. Reviewed on: 28th January 2025

Straightforward process.

Straightforward process. Very quick and efficient. First time mortgage Reviewed on: 13th January 2025

Straight forward mortgage application

We took a mortgage with Leek back in 2022. The process was easy and straight forward. There were no issues with the process and they were easy to work with from start to finish. We have also been able to make annual overpayments without any penalties to bring down our capital balance and mortgage term. We will look to remortgage with leek when our current rate expires. Reviewed on: 13th January 2025

fixed rate

Already had a fixed rate which was coming to a end contact yourselves new fixed rate set up no hassle Reviewed on: 13th January 2025

We did a product transfer and it was really simple a...

We did a product transfer and it was really simple and stress free. The online portal was also easy to use and straightforward. Reviewed on: 13th January 2025

Friendly and competitive.

Only great experiences with Leek. Very responsive and friendly. We got a competitive mortgage rate and are happy with customer service. Reviewed on: 13th January 2025

We already had an existing mortgage with Leek Buildi...

We already had an existing mortgage with Leek Building Society, and decided to speak to them first when we moved home. They made the process so easy and hassle free. Staff were very friendly and professional, always on hand to deal with queries by phone, and always responded to emails promptly. Very happy customer Reviewed on: 13th January 2025

Renewed mortgage deal

I recently renewed my mortgage with Leek Utd and found the process very straight forward. The advisor explained everything and was knowledgeable and helpful. Reviewed on: 13th January 2025

Very efficient and helpful

Had my mortgage with the Leek now for four years always found them to be very efficient and always helpful Reviewed on: 13th January 2025

Great Customer Service

Great Customer Service - Easy to get hold of on the phone and get quick responses. Reviewed on: 13th January 2025

Absolute nightmare

Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to lend on my first purchase because they deemed the property unsellable, meaning I had to pull out after 3 months work. Then on my second purchase they were unhappy about a lack of mortgagee protection clause and demanded the lease be varied, even though it could have been covered with an indemnity insurance policy. Varying the lease took 2 months to do even though everything else was ready to go. Overall they made the entire process a nightmare and I am very unhappy with how it was all handled. In the end it took almost 6 months to complete on what would otherwise be a simple purchase and this was down to Leek and their uncooperativeness. I would have gone with another lender but I was so far down the line when they dug their heels in that it would have taken too much time to get another offer sorted. Do better. Reviewed on: 20th November 2024

Reply from Leek Building Society Thank you for taking the time to leave us a review and we’re sorry to hear about how long it took to complete your property purchase. All of the mortgage applications that we receive are assessed on an individual basis against our lending criteria and there will be occasions where a property that an applicant is looking to purchase is not acceptable to us (which could be for a number of different reasons). Equally, it’s sometimes the case that the terms of an existing lease fall outside of our standard requirements and it’s not uncommon for us to request amendments before we’re able to proceed to completion. We have, however, passed your feedback about this onto our Mortgage Team and they’ll take this into account when considering any future changes to our lending requirements and criteria. Kind Regards Dave @ Leek BS Response date: 21st November 2024

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