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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (691 reviews)

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4.90

Based on 691 reviews, last reviewed 6th Mar 2026

64% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

My Mortgage Excellent company to deal with. Have been a customer for many years and always found them most helpful and supportive throughout the years Reviewed on: 6th March 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (691)

More Than Just Mortgages and Mutual Smiles

As a member of Leek Building Society for the past five (or so) years, I've experienced first-hand the unique approach this institution takes towards its members. With competitive mortgage rates, excellent customer service and online ability to switch products, The Building Society makes these transitions smooth and hassle-free, which is incredibly valuable. In conclusion, whether it's about seeking assistance or just exploring options, Leek Building Society has proven to be a reliable, empathetic, and community-focused institution. I look forward to continuing my journey with them and highly recommend them to anyone considering becoming a member. Reviewed on: 23rd January 2024

We have a holiday let mortgage

We have a holiday let mortgage, they did a great job at an unsettled time to provide the best product going Reviewed on: 23rd January 2024

Great service every time.

Great service every time. Required latest info on mtge. and replied within an hour, twice. Staff are professional and polite with every tel. call. Reccommend. Reviewed on: 23rd January 2024

Mortgage

Competitive rates at initial search, then same experience at my remortgage (twice) Reviewed on: 23rd January 2024

Unbeatable service!

We have been with Leek Building Society for over 25 years, involving three house moves. I can’t thank them enough for the service they provide. Staff are always very amicable and very efficient. Reviewed on: 23rd January 2024

Mortgages during difficult times for ordinary people.

Having taken out a mortgage with Leek Building Society I have valued their input via emails to keep me informed of the status of my account. When I had to renew my mortgage the process was very easy, even though it was a difficult time and rates had gone much higher. The Leek Building Society found me a good rate at a difficult time. I wouldn’t hesitate to recommend them. Reviewed on: 23rd January 2024

Have been with them 8 years and no problem.

Have been with them 8 years and no problem. Very personalised service Reviewed on: 23rd January 2024

Recent mortgage

Myself and my partner have recently taken a mortgage with leek building society and have received brilliant customer service from the company, they have been very helpful and got us a great deal with our mortgage. I would recommend to family and friends. Reviewed on: 23rd January 2024

Best mortgage provider they extended our offer for a...

Best mortgage provider they extended our offer for an extra 3 months as our new build wasn’t ready. It was such a lifesaver and made sure we got our dream home. Reviewed on: 23rd January 2024

Advisor take time to give personal service- take tim...

Advisor take time to give personal service- take time to do jib properly Reviewed on: 23rd January 2024

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