Write a review

Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (581 reviews)

View other Leek Building Society products

4.86

Based on 581 reviews, last reviewed 9th Apr 2025

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Leek United are professional mingled with kindness. The people I dealt with in Newcastle under Lyme branch were professional, informative but most of all were empathetic and kind. I was in a difficult s... Read more Reviewed on: 9th April 2025

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

Read all reviews Write a review

About this product

Are you looking to buy your dream home? Finding the right mortgage lender is an important step in the journey. We collect Leek Building Society mortgage reviews to give you insight into the lender and its products.

Leek Building Society is an independent mutual that offers a variety of mortgage products. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lende...

Review Leek Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Leek Building Society Mortgages reviews (581)

Dreadfully picky, pedantic. Worst Buy-to-Let lender in the market

I burned more than half a year stuck on Standard Variable Rate because of all the hoops I had to jump through for them to allow me to complete the re-mortgage with them. They won't accept a common AST contract from a high-street letting agency, they require their own terms (containing so much legalese as would earn zero stars in a plain English award) to be written into the tenancy agreement. Some of the terms ought to be illegal but they wouldn't even accept sensible changes to... clarify their meaning (for example in the terms I have to sign over full ownership of my house to them - no, not just on the condition if I default on the mortgage, I have to unconditionally give them my house). I even had to change the tenancy contract (which was only legally possible by happenstance) before I could meet their requirements. They also flatly refused to allow me to transfer part of the house and mortgage to my spouse for tax advantages so the whole re-mortgage was a waste of time and money. My only option is to look at how much more I have to waste on re-mortgaging all over again with a sane lender. Here's an excerpt of some their requirements of a Tenancy Agreement: It must be.. "Of a term not less than six months and no longer than 12 months." It must... "Not contain any Option to renew the Tenancy or extend the term of the Tenancy." So either I have to throw out my tenants every year and/or pay for a new tenancy contract to be drawn up with the same tenant every year. Total waste of money. It must... "Contain a proviso that if the rents payable thereunder or any part of the rent shall be in arrears for more than twenty eight days after the same shall have become due whether legally demanded or not or if there shall be a breach by the Tenant of the Tenant’s obligations under the Tenancy Agreement then the Landlord may re-enter the premises comprised in the tenancy or any part thereof in the name of the whole and immediately thereon the tenancy will absolutely determine without prejudice to any other rights and remedies of the Landlord." Got that? Easy to understand? Then after jumping through all these hoops you still have to "bend over" to sign this statement: "We the undersigned assign to the Society all of our title and interest in and to the rent arising under any tenancy agreement relating to the property to be mortgaged. We will execute any further assignment in whatever form decided by the Society if we are required to do so." So according to this they are now the landlords and the rent should just go straight to them, and if they want the fillings in my teeth I have to hand them over too! They refused to modify one word of this to clarify the intent. Utterly rubbish. I can't believe they got nominated Reviewed on: 3rd February 2020

Influencing the future with sleek, friendly and innovative products

Great service, knowledgeable, efficient, reliable, value-for-money and caring. What more could I have asked for. Reviewed on: 3rd February 2020

Fantastic staff had everything in place paperwork etc in days . Answered all our questions.

Hubby phoned them up explained he was leaving the forces They had everything in place by the end of the week Reviewed on: 3rd February 2020

More Down to Earth

Leek helped myself and my friend with our mortgage. Other major companies looked at base financial assessments and denied us, whereas, Leek looked deeper and gathered more information rather than just running figures through a software. Reviewed on: 3rd February 2020

excellent service

It was really easy to set up our mortgage with Leek everything went very smoothly. We thought because of our age it would be mush more difficult. We are both very happy with the service Reviewed on: 3rd February 2020

The staff are Macclesfield branch are brillians - in every possible way.

I am always greeted like an old friend and they are extremely helpful and kind to me. Reviewed on: 2nd February 2020

5 star customer service

Outstanding service always received from the branches! Can’t fault them Reviewed on: 16th January 2020

Excellent service

Individuals that actually seem to care about the the job they do and the customers they serve. Reviewed on: 5th January 2020

Macclesfield Branch

The staff members are are very welcoming and helpful, I enjoy dealing directly with employees of Leek United rather than automated screen or machine, so thanks to everyone at Macclesfield Reviewed on: 3rd January 2020

Friendly and professional

Whenever we need any type of financial support. The staff are always there to help myself and my family. They are always full of advice and suggestions to best way to get most out of my money. Reviewed on: 21st December 2019

Do you have a different Leek Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage
from Equifinance 1.00 from 4 reviews
Mortgages
from Chorley Building Society 4.90 from 250 reviews
Fixed Rate Mortgage
from HSBC 3.65 from 92 reviews

There's still more to see!

Leek Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub