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Leek Building Society: Mortgages reviews

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4.86
Based on 583 reviews, last reviewed 5th Aug 2025
96% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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7%
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Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025
Valerie 's avatar
Valerie

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A
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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

slow and overly complicated

1
Leek made a simple buy to let mortgage incredibly complicated and it took a long time to get the mortgage in place despite it really being a simple, relatively small, mortgage. They imposed conditions for no real purpose costing us extra money in the process Reviewed on: 2nd January 2023
Richard Caulfield's avatar
Richard Caulfield
Reply from Leek Building Society Thank you for taking the time to provide us with feedback about your recent mortgage application and we’re sorry to hear that you feel the process was slow and complicated. I have reviewed the timeline of your specific case and if you would like to discuss your concerns in detail, I am more than happy to look at any specific issues you may have. I can be contacted on 01538 714089 or by e-mail at [email protected]. Tracey Birch – Head of Underwriting & Financial Support Response date: 3rd January 2023
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Leek Building Society

Leek Building Society Branch Review

5
Excellent customer service, very helpful. Reviewed on: 31st October 2022
Verified Member's avatar
Verified Member

Leek Building Society Branch Review

5
Staff are always nice, helpful and very professional. Reviewed on: 30th June 2022
Verified Member's avatar
Verified Member

Very unprofessional

1
Very unprofessional and organised toatlly waste of time try using a bigger more reputable company Reviewed on: 14th September 2021
Adam joned's avatar
Adam joned

Brilliant

5
We held an interest only mortgage with the Leek for nearly ten years. The service was outstanding. Reviewed on: 28th July 2021
Anthony Roberts's avatar
Anthony Roberts

Remortgage to Leek united

5
Remortgaged to Leek United in 2016 fantastic customer service , best bank/building society I have dealt with for mortgage. We have just Remortgaged again with Leek United and again fantastic throughout. Reviewed on: 15th July 2021
Mark Cornelius's avatar
Mark Cornelius

Best mortgage company out there

5
Leek United are the best mortgage company out there at the moment. Two big banks wouldn’t give us a mortgage because we took a payment holiday during lockdown but leek were amazing and gave us one and didn’t hold that against us. Will never use a big named bank ever again will stay with leek as long as we can. Reviewed on: 13th October 2020
Lucy 's avatar
Lucy

Fabulous for every family member, tot to teen.

5
Market Drayton branch have been especially helpful with transfer of ISA's and junior set up for youngsters. Perfect in person service. Reviewed on: 8th February 2020
Gemma 's avatar
Gemma

Excellent and efficient service

5
We arranged a mortgage through you and the whole experience was excellent Reviewed on: 4th February 2020
Trish Holland's avatar
Trish Holland

Excellent value.

5
Simple application process, Good communications, Fast processing. Fantastic value. Reviewed on: 4th February 2020
Keith Egerton 's avatar
Keith Egerton

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