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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (583 reviews)

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4.86

Based on 583 reviews, last reviewed 5th Aug 2025

95% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

25yrs outstanding personal service.

I have had my mortgage with Leek Building Society for 25yrs. They have always been extremely competitive and their customer service is outstanding. I have always been able to pop into the branch to speak to someone face to face and the personal service means the world to me. Reviewed on: 13th January 2025

The unexpectedly romantic Leek United Building Society

When I fell in love Leek United BS were so sympathetic to our later-life circumstances that they cleverly melded the art of the romantic with the science of finance and my partner and I are happily in our dream house these past 10 years. Reviewed on: 13th January 2025

Great to deal with

Great to deal with and competitive if not better mortgage packages than I found on the usual market place comparison sites on line. Reviewed on: 13th January 2025

Trustworthy Services

I had a variable mortgage plan, and when BOE rate changes I would recieve a letter about changes in my plan. I didn't need to worry about any followups, it very promp and timely. Reviewed on: 13th January 2025

Good account and very easy to manage...

Very easy to manage account online and when speaking directly Reviewed on: 13th January 2025

Always very helpful and informative

Always very helpful and informative Reviewed on: 13th January 2025

Impeccable Customer Service

For the first phone call to the last the process was very simple, customer services was impeccable. Reviewed on: 13th January 2025

I'd never heard of Leek until they were recommended...

I'd never heard of Leek until they were recommended to us and now I recommend them to everyone! Their person-focused approach really helped us as first time buyers, they took the time to help us understand our options both first time and at renewal. After our fixed term ended I knew I wanted us to stay with Leek because they are a provider we can trust. Reviewed on: 13th January 2025

Embarking on a mortgage.

Embarking on a mortgage would rank upon the single most financial commitment in anyones life and can be a stressful time. LBS Mortgage team made sure our concerns and aspirations were answered before we engaged in our mortgage and that as far as reasonably practical, the mortgage would be a sound financial investmentfor the future. This service has been extended over the course of the mortgage renewals at the end of each term. We have shopped around but have always returned to LBS. Reviewed on: 13th January 2025

No issues here, great mortgage provider.

No issues here, great mortgage provider. Reviewed on: 13th January 2025

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