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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (583 reviews)

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4.86

Based on 583 reviews, last reviewed 5th Aug 2025

95% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

Standing out in front...!!!

I have four buy to let mortgages with the Leek. The application process was very simple, with advise all the way. It is also so simple at renewal time, everything is taken care of and any questions answered promptly. I have had experiences with many lenders, but the Leek United stands out in front of them all. I always forward your details and recommend you to my friends etc. Thank you and well done...!!!! Reviewed on: 13th January 2025

Amazing customer service

Rang up as my fixed rate was about to end. Had looked at comparison sites and informed representative of price. She was very polite, knowledgeable and was able to provide same day service providing me with a quote that beat all other quotes I’d found. Reviewed on: 13th January 2025

First time mortgage

Friendly and very helpful perfect for our first time mortgage will definitely advise people to use leek building society Reviewed on: 13th January 2025

Leek mortgages are great, really responsive to any q...

Leek mortgages are great, really responsive to any queries I have. Mortgages are a bit of a mystery to me and they explain things simply so that anyone can understand. Reviewed on: 13th January 2025

Leek Building Society has been an exceptional mortga...

Leek Building Society has been an exceptional mortgage provider for me. With two mortgages through them, I've experienced nothing but top-notch service and competitive rates. Their staff is knowledgeable, friendly, and always ready to assist. The application process was smooth, and their communication throughout has been clear and timely. I particularly appreciate their personalized approach and commitment to customer satisfaction. Leek Building Society truly stands out in the financial industry, offering a perfect blend of traditional values and modern efficiency. I highly recommend them to anyone looking for a reliable and customer-focused mortgage lender Reviewed on: 13th January 2025

First time using them, excellent.

First time using them. Always been quick to adjust rates as we’re on flexible rate which is what you’re looking for when with a flexible rate. They also deliver a small team type feeling which makes you feel heard. Reviewed on: 13th January 2025

Everyone I spoke to at Leek were very helpful, court...

Everyone I spoke to at Leek were very helpful, courteous and understanding. A great company to deal with. Even when I forgot to provide some information, it was not an issue for them as they were flexible on time it would take. Reviewed on: 13th January 2025

Great mortgage service

I took out a BTL mortgage in Dec'23, the team was very helpful and provided good support. The process was completed on time without any issues. Reviewed on: 13th January 2025

Replace 5 year fixed rate with new plan..

The 5-year fixed rate expired in 2024 and LBS provided me with all the help I needed to make a considered choice on a new fixed rate offer. Very happy with help received, and very happy with product finally selected. Reviewed on: 13th January 2025

Very easy to choose a new mortgage

Very easy to choose a new mortgage product when the old one ended the initial rate. No hassle and clear options. Reviewed on: 13th January 2025

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