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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (3175 reviews)

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4.90

Based on 3,175 reviews, last reviewed 11th Feb 2025

303% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

REAL BANKING My branch is so friendly, the staff are so helpful and always with a smile Nothing is too much trouble, they are like family, whilst remaining ver... Read more Reviewed on: 11th February 2025

Latest lowest rating:

1

Ridiculous service . Opened a new account in branch went in to collect passbook and was told to provide identification which I dont have but it was the same person who had... Read more Reviewed on: 7th February 2025

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (3175)

Review of the Leek Building Society, Savings:

I’ve been trying to open a new account on the maturi...

I’ve been trying to open a new account on the maturity of another. Sent my bank details in . Getting nowhere. Spoke to rather sulky girl on phone and did what she said but still no progress. Why am I bothering Reviewed on: 14th January 2025

Reply from Leek Building Society Thank you for taking the time to leave us a review and we’re sorry to hear about the difficulties that you’ve encountered when attempting to open a new account. So that we can look into what’s happened and get things resolved for you we’d be grateful if you could please contact our Savings Team on 0808 281 9308. They’re typically available between 9am and 5pm Monday to Friday and will be happy to help in any way they can. Kind Regards Dave @ Leek BS Response date: 17th January 2025

Excellent Bank and service

Any queries I have had have always been dealt with quickly and efficiently. The saving rates are very good and Customer Service has always been excellent Reviewed on: 31st January 2025

I've had a good service with helpful staff thankyou

I've had a good service with helpful staff thankyou Reviewed on: 31st January 2025

They are absolutely brilliant I have no complaints w...

They are absolutely brilliant I have no complaints what so ever Reviewed on: 31st January 2025

The Oakengates Branch

The staff at Oakengates are exceptional, they deal with everything with a real level of professionalism. They are a pleasure to deal with Reviewed on: 31st January 2025

Great Customer Service

In a world where good customer service seems increasingly rare, Leek Building Society restores my faith in human beings. My local bank branch has closed down, it seems everyone is being forced to go online to manage their finances, and so it is wonderful to engage with a financial organisation face to face. There is always a warm welcome, the service is knowledgeable, efficient and mindful and when I was sorting out an ISA transfer, there was even a cup of tea on offer! Super stuff - long may this level of care continue. Reviewed on: 31st January 2025

Staff are amazing - Cheadle

Local Cheadle branch have the most approachable, polite, professional, knowledgeable and friendly staff. Reviewed on: 31st January 2025

I wanted a bank transfer of money into my NW account...

I wanted a bank transfer of money into my NW account and they were able to do it straight away. Reviewed on: 31st January 2025

Excellent customer service so understanding

Excellent customer service so understanding Reviewed on: 31st January 2025

Great Local Independant Building Society who puts it...

Great Local Independant Building Society who puts its Customers First Reviewed on: 31st January 2025

Exceptional service from Kirsty today she was so lov...

Exceptional service from Kirsty today she was so lovely even though we could not complete my transaction today she was informative and helpful :) Reviewed on: 31st January 2025

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