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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (3204 reviews)

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4.90

Based on 3,204 reviews, last reviewed 26th Feb 2025

305% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Leek Ashbourne Visited Ashbourne branch and the staff were very friendly and knowledgeable of their services. Reviewed on: 26th February 2025

Latest lowest rating:

1

Ridiculous service . Opened a new account in branch went in to collect passbook and was told to provide identification which I dont have but it was the same person who had... Read more Reviewed on: 7th February 2025

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (3204)

Review of the Leek Building Society, Savings:

A new customer account.

Initially went into the Derby Branch to open a savings account. I have never used this building society but I am glad I did. While only a small building the staff were friendly & chatty not just about savings. The lady said I could do my banking online, but it was nice when people popped in. I thought that was a nice touch. Keep the good customer service up, it didn't go unnoticed.... Reviewed on: 20th January 2025

All very pleasant and efficient and helpful

All very pleasant and efficient and helpful Reviewed on: 14th January 2025

I’ve been trying to open a new account on the maturi...

I’ve been trying to open a new account on the maturity of another. Sent my bank details in . Getting nowhere. Spoke to rather sulky girl on phone and did what she said but still no progress. Why am I bothering Reviewed on: 14th January 2025

Reply from Leek Building Society Thank you for taking the time to leave us a review and we’re sorry to hear about the difficulties that you’ve encountered when attempting to open a new account. So that we can look into what’s happened and get things resolved for you we’d be grateful if you could please contact our Savings Team on 0808 281 9308. They’re typically available between 9am and 5pm Monday to Friday and will be happy to help in any way they can. Kind Regards Dave @ Leek BS Response date: 17th January 2025

Good service.

I was dealt with in an efficient but friendly manner, very little waiting time. Reviewed on: 14th January 2025

Fantastic branch

Fantastic experience over the years we have banked with Leek. Staff go above and beyond. Reviewed on: 14th January 2025

Very efficient and fast and good customer service

Very efficient and fast and good customer service Reviewed on: 14th January 2025

Great products and friendly staff

Great products and friendly staff Reviewed on: 14th January 2025

At least I have a local branch,Macclesfield,for the...

At least I have a local branch,Macclesfield,for the moment.Staff V helpful,opening hours & interest rates for savers are not. Reviewed on: 14th January 2025

Very good and friendly service.

Very good and friendly service. Competitive interest rates and good communication throughout Reviewed on: 14th January 2025

A happy personal customer Charity Bonds poor.

I have always found Leek Building Society in Newcastle a pleasure to visit, as the staff are friendly, the premises is up to date, clean and airy and I have banked with Leek since Britania closed all their Agencies. Our recent big disappointment is that you have stopped Charity Bonds. I bank for myself and also for Girlguiding Newcastle, and one of our accounts was a Bond which matured in November, of a considerable amount which we have held with you for approximately 30 years. This needs to go into a high Interest Account, which you have stopped. I have visited several Building Societies and Banks in Newcastle, and no-one will accept it unless we move our accounts to them, which we don't want to do. Please will you reconsider allowing Charity Bonds which belong to existing customers/Charities ?. Please also will you tell me the reason for this change ?. I always regarded Leek as a verey community based Building Society - what has happened to this title ? Reviewed on: 14th January 2025

Staff in the Ashbourne Branch

Staff in the Ashbourne Branch are always welcoming, polite and helpful. Any queries are dealt with efficiently accurately and privately. Reviewed on: 13th January 2025

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