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Review of the Leek Building Society, Savings:

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A reliable professional friendly Building Society.

The Staff in Newcastle Branch are always friendly and welcoming and carry out their work in a professional manner. I am still not happy about not being able to open a separate Charity /Savings Account for the Girlguiding Bond which we have placed with you for 30 + Years. We just need a separate Account to put it in. Why is this not possible ? Reviewed on: 12th March 2026

Review of the Leek Building Society, Savings:

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A happy personal customer Charity Bonds poor.

I have always found Leek Building Society in Newcastle a pleasure to visit, as the staff are friendly, the premises is up to date, clean and airy and I have banked with Leek since Britania closed all their Agencies. Our recent big disappointment is that you have stopped Charity Bonds. I bank for myself and also for Girlguiding Newcastle, and one of our accounts was a Bond which matured in November, of a considerable amount which we have held with you for approximately 30 years. This needs to go into a high Interest Account, which you have stopped. I have visited several Building Societies and Banks in Newcastle, and no-one will accept it unless we move our accounts to them, which we don't want to do. Please will you reconsider allowing Charity Bonds which belong to existing customers/Charities ?. Please also will you tell me the reason for this change ?. I always regarded Leek as a verey community based Building Society - what has happened to this title ? Reviewed on: 14th January 2025

Review of the Leek Building Society, Savings:

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I use Leek B.

I use Leek B.S. for my personal accounts and a Charity's Accounts. It is always a pleasure to walk into a clean, spacious, and modern environment to be welcomed by pleasant staff. If I did have any complaint, it would be that the branch needs a machine to monitor cheques (like they have in a bank) so that time is not wasted by customers and your staff alike. All the staff are efficient and those who are newer are constantly being helped and have training from the others, which gives the customer confidence in the Society looking after their finances. Reviewed on: 20th March 2024

Review of the Leek Building Society, Savings:

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The Building Society with the personal touch.

The refurbishment of the Branch I use has given it a very open and welcoming atmosphere and I am welcomed by the friendly staff. I usually have a lot of transactions each month, but they are dealt with professionally and correctly. I like the 'personal touch' and not having to use the cold, unfriendly machines which are now in most Banks or the 'open to abuse and hackers 'internet banking. I was pleased with the Interest on the Accounts this year, which has made such a difference to my Accounts and also to the Charity Accounts. I was informed recently that you are no longer allowing Charities to hold a Bond. When the one we have matures in November, I hope there will be an alternative in place for us to use as we have quite a large sum in the Account and we use the interest from it each year in our main account. Reviewed on: 23rd January 2024

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